Focus CameraReviews of focuscamera.com

My card was charged I didnt received an order confirmation for a drone. And still waiting for order When i try chat with them. I got message they offline and contact with me later. 2 days and nothing

I ordered the Vivitar 936HD for my 8 year old nephew. The buttons on the side disintegrated when they were touched. Gummy and sticky. I reached out to the company another one was sent very quickly. They replacement camera did the exact thing.

Focus Camera has a very odd shipping policy. The item was shipped, apparently the address was not correct on the shipment form they provided (i am a returning customer) and it was stuck at Fedex. I called Focus Camera to get them to release it to me. They do not have that ability. Fedex is not able to release to me because of some permissions on Focus Camera's side. I call Fedex back to correct the address and the Focus Camera had already requested a return to them. They could not fix the address for me, they could not release it to me but they could request a return in less than 30 seconds of me getting off the phone with them. SHADY at best. Net net, no gift for the holidays, no manager to speak to and no satisfaction. Last time I ever do business here. Obviously they don't need customers, they clearly have plenty.

My Credit card was charged inmediately, and I never received an order confirmation , receipt or anything. Nor did they send the camera I purchased.

Focus Camera is a shady business. Do not trust. I purchased the Miele Complete C3 Cat and Dog Vacuum from Focus Camera. The box was completely beat up and taped back up. The contents inside were disheveled and missing key accessories, including the Electro Plus Floorhead SEB 228. The vacuum is listed as white, but I received a red unit. It turns out it is the Canadian version, which sells for half the price of the US version, and does not come with the same accessories. It still should've came with the SEB 228.

The camera was did not work when I received it. The buttons where all messed up and pushed in.

The camera did not work. The buttons disintegrated the first time they were touched. I asked to send the camera back as defective and the customer service rep said throw it away and she would give a full refund.

You dishonest folks intentionally sent out these cheap cameras that you KNEW to be defective (I have looked at the reviews where most had the same issue that I had with rotting plastic buttons). You knew it yet you sent them out anyway. I will never buy from you again. You are dishonest jerks.