FNBO (First National Bank of Omaha)Reviews of fnbo.com

Response from FNBO (First National Bank of Omaha)Feb 6, 2026

Thank you for reaching out! We are always looking for ways to improve our business and feedback like this does help. While we are unable to assist with account specific questions, requests, or concerns via Trustpilot, please feel free to contact us. To see what options we may have available, you can give us a call at 888-238-5070, 24 hours a day, 7 days a week, and one of our Dispute Specialists will be happy to help.

Response from FNBO (First National Bank of Omaha)Feb 5, 2026

I'm truly sorry for your frustration with the line of credit adjustment and the service you received from our team. You deserve clear explanations and better support—especially when you've been managing your account responsibly. If the decision is made to lower the credit limit of an account, a letter is mailed to the address on file that explains the factors that led to the decision. If you have not received this letter, or have other questions, you can give us a call at 800-642-0014, or submit a secure message after logging into your account from our full website, and our Specialists will be happy to help.

Response from FNBO (First National Bank of Omaha)Jan 26, 2026

Shauntai, we're sorry to hear you're not satisfied with our services. If you'd like to share any issues or concerns, so we can address them appropriately, you can call us at 888-530-3626, or submit a secure message from our website. Any of our Specialists will be happy to help.

Response from FNBO (First National Bank of Omaha)Jan 26, 2026

Margaret, we're sorry to hear you're not satisfied with our services. If you'd like to further share your experiences or concerns, so we can use them to improve, you can call us at 888-530-3626. Our Specialists will be happy to help.

Response from FNBO (First National Bank of Omaha)Jan 20, 2026

Vanessa, we're sorry to hear about your experience, and appreciate you taking the time to provide feedback. We've made sure it has been shared appropriately. When making payments on an account, a payment scheduled before 5 PM CST on a business day will post the same day. If it is scheduled after 5 PM CST, but before the 11:59 PM CST cut-off time, it will post the first business day following, and will get back-dated. If you have any other questions or concerns about your account, you can call us at 888-530-3626, or submit a secure message from our website. We will be happy to help.

Response from FNBO (First National Bank of Omaha)Jan 8, 2026

Daniel, we're sorry to hear you're not satisfied with our services, and appreciate you taking the time to voice your concerns. We've shared them with the appropriate teams to help us improve going forward. If you have any other questions, concerns, or issues, please do not hesitate to call us at 888-530-3626, or submit a secure message from our site. We will be happy to help.

Response from FNBO (First National Bank of Omaha)Jan 6, 2026

We're sorry to hear that your payment was returned, and understand that it can be a frustrating experience. For more information about why the payment was returned, and to see what options may be available for any fees, you can call us at 888-530-3626, or submit a secure message from our website. Any of our Specialists will be happy to help.

Response from FNBO (First National Bank of Omaha)Dec 19, 2025

Bob, thank you for taking the time to share your experience. We’re sorry to hear about the challenges you had while trying to close your account. While we’re disappointed to see you go, we agree that closing an account should always be a straightforward process. Your feedback has been shared with the appropriate teams and will help us continue improving our services. If there’s anything we can assist with or if you have additional questions, please don’t hesitate to call us at 888-530-3626. Our Specialists are always happy to help.