FNBO (First National Bank of Omaha)Reviews of fnbo.com

FNBO closed my account because they flagged a Microsoft 365 subscription as possible fraud. I forgot to call them back after I missed their call fraud. I lost almost 80,000 points because of this. Maybe you should tell people they need to respond within a certain time frame or their account will be closed. I apparently called a couple of days after they closed it. What a horrible experience. I can't recommend them anymore. Update: I already had talked to someone in the Fraud Department who assured me they would send an email to see about reopening my account. I never heard anything after that. It seems pointless to call again.

This company FNBO takes a long time to retrieve payments from my checking account. I have made two other credit card payments with other credit card companies and the funds have been removed from my account. These funds were paid after the payment from my FNBO credit card. FNBO was paid on the 17 th of June per my FNBO app but on 22 June no funds removed from my checking account. I believe they just want to get more interest on my FNBO credit card by delaying the payment to my checking account.

Horrendous bank. I`ve been a loyal Jeep Mastercard customer for 10 + years and all of a sudden they lowered my credit limit from 23K to $6,600 with 0 late payments, 0 delinquencies, 0 bounced checks. My account has been in PERFECT standing since account opening. They said that my credit score went down and my limits with other credit cards went up and that is why they slashed my credit limit with them. This can be catastrophic for people in need to use their credit card for emergencies. Criminal, unethical and scumbagish behavior from a supposedly reputable bank. They have 0 loyalty or appreciation for their customers. They claim to care and value their clients but their actions betray their words. Terrible, awful company to bank with. As soon as I pay my balance off with them I am canceling my card and I highly recommend you steer clear from them, you will regret ever getting involved with FNBO.

I have a five or six years credit card with MGMFNB. My credit will over $5000 limit. I use my card sometimes and I paid it off automatic payment the last payment somehow they did not take out automatic and there was late for one day after they called me, I made the payment. It was less than $20. They put on my credit that I was late. My credit is hundred percent I’ve never been late in other credit cards or any card payments call them explain the situation. They said they cannot do anything. I should talk to no one . They cannot find anybody to help you with this !!!!sucks. Do not open a credit card with MGM. I have a C card with them. I have Cesarreward Cominty bank over $12,000 limit and I use it and I pay it all the time outo magic on time no problem.

sporadic ,uncertain,payment processing, useless powerless customer service to resolve any issue. Antagonistc company. Avoid

Do not get a scheels visa!!!!! Someone hacked my information to my visa and when i called their credit card company to tell them, FIRST OF ALL, the customer service people were Disgustingly rude.. Secondly, even though i asked to close that card, so it wouldnt happen again, they still said there were No errors and wouldnt reimburse me. It was only 9.99 twice. Someone charged uber monthly pass in Nov and again in march. They refused to part with 19.99?????? I closed the card as soon as i saw the email telling me so. To me thats ridiculous

I took out a heloc loan and the title company sent FNBO a check to pay off my credit card. After close to a month, I called customer service and they told me they did not have the check. The title company canceled payment and overnighted a new check. FNBO then attempted to cash the first check (the one the "didn't have.) and it came back NSF. I tracked the second check and it was received May 22nd. It is now June 10th and the payment has still not been applied. I called customer service and they said they do not have the check. I assured them they do, as I tracked the package and explained the first situation. The first check was received by FNBO April 27th, the second check May 22nd and still not payment has been applied and my account continues to gain interest. It is unethical. Update June 23rd- FNBO still cannot find the check and the payment has not been applied, despite providing the tracking number, the day time, person who received the check, the check number and the check amount. Customer service says they will follow up and then no phone call. They say they cannot email the accounting department only email and it's been 2 weeks. The incompetence is truly scary. I've been trying to pay since April and it's almost July.

This is an untrustworthy bank. I would avoid it unless you like deception and con artists. My elderly mother in law has been a loyal customer for years. While hospitalized, a CD matured. They rolled the CD into a new one - with a .01% interest rate after she failed to respond to notice. Later when she discovered the con, they threatened that if she cashed out the cd she faced financial penalties. Very ominous. Turns out upon further questions, the penalty is $20 because the interest was negligible. This same bank sends mail to my elderly MIL despite us going to the bank twice asking for everything to be done online. They don't send statements but rather shady marketing. This bank is owned by near-billionaires who apparently want to squeeze another few hundred dollars from a long time customer in her 80s. Shame on FNBO, a con artist masquerading as an honest bank.