FNBO (First National Bank of Omaha)Reviews of fnbo.com

FNBO doesn't allow a transfer from a personal checking account to a business account. Yet, in my business account I can transfer to my personal account no problem. They give the reason due to fraud. Why is there fraud from one way but not the other? Not logical, just an excuse. Then you call to do it over the phone, verify EVERYTHING and then won't allow you to transfer the amount you want, only up to $1000. WHAT?

Horrible customer service, large fees, hidden fees, and they prey on young people to pressure into a credit card. I am extremely unsatisfied with this bank and after 20 years as a customer I will be taking all of my accounts elsewhere. Please do not trust this bank with your hard earned money.

A week by week transaction I ALWAYS make was suddenly charged in 4/6/25 as a money transfer instead of a charitable contribution. The bank claimed there was something I did that caused this and refused to refund me the $5 money transfer fee. Amtrak making this bank our bank to deal with for credit card rewards was a huge mistake. Credit card processing and handling by this bank is the worse experience ever!!! I've NEVER had anything go right working with this bank. Consumers should choose ANY OTHER BANK other than this one to deal with. I called customer service. The first person couldn't help and neither could a rep named Jibeef.

Rip off, not applying payments as they receive them. Melaleuca and this bank can go scratch. I will drop Melaleuca.

FNBO is an absolute scam. Only an idiot with deal with this bank

FNBO Visa credit card was feeing me to death by mistake and Customer service was horrible . finally had to cancel credit card

When I came here to write a review, I had no idea that this bank would have 85% negative 1 reviews. I'm here to add one more. The problem with FNBO is that THEY have problems within and they make it IMPOSSIBLE to speak with a competent employee who can straiten out your issues. Even though the payments are made early & electronically, their system must be outdated if not annoying because they send out emails stating that the payments have not been received. When I have gone thru the drudgery of using their phone system to find out WHY I am receiving these messages, it has only brought me to someone on the other end who was not at all competent or even helpful. All I was asking was why are you sending me late notice emails when in fact it is clearly on record that FNBO has received my payment and they have NO ANSWER. Yes, the payments have already been entered properly but they leave you thinking that something has gone wrong and the payment has not been received. WHY would anyone want to deal with a financial establishment that cannot even post on-time payments???? It's ridiculous and certainly not worth the time and aggravation required to follow up every month to CORRECT THEIR MISTAKES. Find another bank and you will be much better off. I will probably receive the same apologetic response that I have read in the other reviews with no real solution, only pointless apologies. Interestingly enough, this "bank" replied with the same email address where I received the lousy service before. They STILL have offered no better solution to providing any type of reasonable "customer service". It seems to me that they just don't care!

Statements have not been being delivered and interest was charged, they refused to remove it even though their mailing system is fd up. Don't waste your time even applying for a card or make a bank account here. They're shìț