FlyparkcompareReviews of flyparkcompare.com

WORST EXPERIENCE EVER Booking seemed fine and was met at the car park North Terminal,Gatwick where keys were handed over. On Return one week later, mobile number unattainable (message on numerous occasions saying in box full) but when finally got through Step1. They couldn't find my booking. Step 2 Couldn't find my car keys. Step 3 Said they found them but had left them in another car which was now in Bristol. Said they would get them tomorrow and get the car delivered to my home near Banbury and we should take an uber home, keep the receipt and they would re-imburse it. Step4 5min later they called back at 8.05pm said they had now found the keys and would be with us in 30min. An hour later no-one arrived.Step 5 rang them again on Shire Parking, which was the name on the voucher to claim the car on our return. now said they had delivered the car to the SOUTH terminal and we should get shuttle From North to South. No one around at South Orange Car Park which is where we were told to meet. Only by chance we found the car but locked and nobody with it. The attendant on the car park floor said sometimes keys are left on front wheels and sure enough there they were, now 3&1/2 hours after landing. It appears there are several companies ...Sapphireparking and Fly Park Compare and with address in COVENT GARDEN). who are in league with each other. BEWARE!

I booked Sapphire parking through this comparison site. It was just the most harrowing experience. The comparison company isn't liable for Sapphire's breach of contract and terrible code of ethics, but there have been so many bad reviews of Sapphire and flyparkcompare must be aware and should not include them on their site as they are a knowing party to fraud. Will make sure I spread the word and also will take action.

Book for a pick up at Stansted Airport. The provided did not turn up to collect the car. We had to book another parking spot otherwise we would have missed our flight. They did call us ask where our car was as we were boarding our flight. 90 minutes late! I have no way to claim a refund.

0 star! It was a BAD experience from the off set. I tried to call mobile no given as indicated before arrival NO response. Once arrived at the parking lot and not sure where to park? I saw a staff member totally ignoring me. I tried to confirm if this was the correct place and where to park, to which the reply was very rudely, yeah this the right place go sit in your car?? I waited in my car about 10 min and had to then ask when will we be taken to the airport, answer just wait we are coming.. any away after a further 15 min we were taken to be eventually dropped off. On return, I called as instructed .. answer was 15 min OK at 20 min later called again again 15 min. after 40 min or so the driver arrived. Took us to the parking place. Handed me my keys from a shed and said you can go? I located my car, I noticed my bonnet was open and it was parked tightly between 2 cars and anther car on the side. I tried to maneuver and failed as there were other cars. I saw a man in the hut and tried to explain, the answer was very rudely and loudly wait in your car some one will come!!, I asked how long? again loudly ' I am not sure!' I had to wait by the entrance by our luggage as the area was very muddy to roll to the car and my wife stood by the car. I called the guy who dropped us off to help us as we had a long journey and just wanted to get home. Eventually after 20 min came, him and the other staff member got the car out after several attempts guiding each other and commenting to my wife (a driver of 29 years) she cant drive. The web site looks professional, hoverer the staff are not. Very rude, lack people skill and intimidating. It costs nothing to be polit as we are paying the customers. We will NOT be using this company again ever!! Also have put our feelings on this platform where they already have a rating of 1.4 although they may not even care judging from the other comments left. I now wished I used Trust pilot before making my decision.

The call handlers were rude and unprofessional. Sounds like they are running some form of scam.

Would have put zero stars if I could. Absolutely the worst place ever. No room to park, resembled a neglected scrap yard. 2 workers who didn't have a clue and extremely rude. Loads of people waiting for a undersized minibus which seemed to be doing relays. People would miss their flights. Would not leave my rubbish here let alone my car. Left and went elsewhere. Avoid avoid avoid. Needs closing.

They abandoned my car, failed to meet me in person, left the key by the tire, dirtied and scratched the vehicle, and broke their promises; above all, I am furious at their highly disrespectful attitude, which included racism and mockery. It was a situation where my car could easily have been stolen. I intend to pursue every possible avenue to obtain compensation.

Rating: 1/5 Stars ​Headline: Hidden fees and unfair £20 cancellation charge within 24 hours ​I booked airport parking 20 days in advance, only to discover afterward that I would have to pay an extra taxi fare just to get from the lot to the airport terminal. When I emailed to cancel the booking less than 24 hours after making it, they still insisted on charging a £20 deduction fee. ​Charging a heavy penalty for a prompt cancellation on a booking made weeks in advance—especially after failing to make additional transfer costs clear upfront—is completely unfair customer service. I would recommend booking elsewhere with a company that offers transparent pricing and a reasonable cancellation policy.