FlyNYONReviews of flynyon.com

Absolutely the worst thing/ experience you can book during your New York trip I’ve been fighting to get my money back with them over $3000 they scammed me out of You book online and think everything will be good and you get what you wanted to pay for But nooooo They emailed me same day trying to change my whole experience so I didn’t even want it any more after how unprofessional they are So I asked for a refund And to speak to the manager They told me no refund and the manger is to busy to talk to me Live and lear Don’t make the same mistakes as me Find a different company and definitely ready reviews before hand

DO NOT FLY WITH THIS COMPANY! Extremely Disappointing and Unfair Pricing Practice I booked FlyNYON’s open-door helicopter experience, paying a premium (around $330 per person, excluding taxes) specifically for the open-door setup. This booking was for 5 passengers, representing a significant cost. Prior to the flight, we were informed by email that due to weather, the flight would be closed-door only. We were given two options: reschedule or accept additional flight time. However, NO REFUND or PRICE ADJUSTMENT option was offered, despite the closed-door flight being sold at a much lower price (around $274)!! We did not want a closed-door flight, as the open-door experience was the entire reason for booking. Extra flight time DOES NOT COMPENSATE for the removal of the CORE FEATURE we PAID for. Additionally, FlyNYON’s online advertising is misleading. Their promotions imply flying close to the Statue of Liberty and Manhattan landmarks, but in reality the helicopter flies much farther away, not matching the advertised images. DO NOT TRUST THEIR POST ON INSTAGRAM! This operation feels like a TOURIST TRAP, taking advantage of visitors who have limited flexibility and may not be able to reschedule or return to New York anytime soon. Overall, this resembles a BAIT-and-SWITCH pricing and marketing practice. WILL TELL THIS EXPERIENCE IN ALL MY SOCIAL MEDIA! I guess it should be 0 STAR REVIEW!!!!

Purtroppo la nostra esperienza con il volo in elicottero a New York è stata molto deludente. Avevamo inizialmente prenotato un volo con porte aperte per il 22 dicembre, ma ci è stato spostato perché, a detta dell’organizzazione, faceva troppo freddo. Ci è stato quindi proposto di effettuare il volo con porte chiuse oppure di cambiare data; abbiamo scelto di posticipare al 24 dicembre. Anche in questa seconda data ci è stato nuovamente comunicato che, per via del freddo, il volo con porte aperte non poteva essere effettuato. Ci è stato detto che avremmo comunque volato qualche minuto in più come compensazione, e abbiamo accettato. Durante il volo si è verificato però un episodio molto grave: la porta di uscita si è aperta ripetutamente. Presi dal panico, ma mantenendo la calma, siamo riusciti a richiuderla manualmente. Non era presente alcun pulsante o sistema di emergenza a nostra disposizione e, cosa ancora più preoccupante, il pilota non si è accorto dell’accaduto, nonostante la porta sbattesse più volte e non si chiudesse correttamente. Inoltre, l’elicottero appariva piuttosto datato e i vetri erano completamente appannati, rendendo le fotografie quasi tutte sfocate e rovinando ulteriormente l’esperienza. A tutto questo si aggiunge il disagio logistico: la sede è molto fuori città e, dovendo recarci lì due volte a causa dei cambi di data, abbiamo speso circa 200€ di taxi tra andata e ritorno. Nel complesso, un’esperienza che non rispecchia assolutamente le aspettative né il costo sostenuto. Mi dispiace dirlo, ma non la consiglierei.

Poor experience with this scam of a company. I made the mistake of getting caught up in the Black Friday Deals moment and didn't read the T's&C's until after (yes my fault) booking and being taken in by being able to guarantee the experience of having my feet out of the doors for a great photo moment OBVIOUSLY for an additional price per person - being a black Friday deal I felt compelled to book this so called amazing experience with additional upgrades at the time, however it wasn't until after I booked I notice there were many caveats to the booking, weather conditions, decision by the pilot if they wanted to leave the doors off or not and so on. One of their so called great deals is not being able to cancel and get your money back despite wanting to cancel a month before planned ride. This company should be avoided at all costs, (unlike my error and bad judgement) do read up on the reviews before booking and taking your chances with this awful company. My decision I know, but I feel so strongly about this scam of company that I have decided not to even bother attending as I feel even being a few minutes late will incur further costs.. Don't waste your money with this company!

My partner booked a helicopter ride for my birthday in October. The way the seating was arranged by weight meant that there was so much wind hitting me that I couldn’t even look out/open my eyes/breathe for the entire ride. Now, 2 months later my partner has noticed they have been taking money from his bank account and set up a subscription!!!! SCAMMERS, AVOID!!!!

I rarely write reviews, but our experience with FlyNYON New Jersey was so frustrating that I felt it needed to be shared. Our original flight was scheduled for 25 November 2025, but it was cancelled due to rain and weather conditions. That part was understandable. What wasn’t acceptable was the level of service we received throughout the entire process. The staff were unprofessional, unorganized, and at times outright rude, offering little communication or basic courtesy while we stood around trying to figure out what was happening. We were rebooked for 26 November, the day we were flying home. The weather was still poor—foggy enough that the helicopter had to fly lower than usual—but at least the flight went ahead and we got some of the experience we paid for. However, the biggest disappointment came from the “doors-off, legs dangling” upgrade, which we paid extra per person for. Once boarded, I was able to sit in a seat where I could dangle my legs as promised, but my partner was placed next to a solid steel door, making it completely impossible for him to do so. Since the entire experience was mainly for his benefit, I asked if we could swap seats. The answer was a blunt “no,” with no attempt to help or offer an alternative solution. It was incredibly upsetting to realize that we had paid for something my partner couldn’t even experience, due entirely to their seating arrangement—not anything stated during booking. To make matters worse, when I asked about a partial refund for the upgrade he couldn’t use, I was told this wasn’t available. No apology, no compensation, nothing. Just “no.” Overall, the combination of poor service, lack of care, and refusal to refund an experience we were charged for but only half received has left a very bad impression. The flight itself could have been great, but the way we were treated overshadowed everything. I would not recommend FlyNYON New Jersey. The experience feels chaotic, customer service is lacking, and you may not get what you paid for—yet still be denied a refund.

SCAM! They rescheduled my flight twice — once because of the president’s arrival, and the second time due to “bad weather,” even though the weather was just slightly cloudy, with no rain, and helicopters had been flying all week in the same conditions. That day I had a flight leaving the U.S. When I asked the manager how I could get my money back, they said I can’t. They only offered some credits for another flight. When I told them I’m not planning to return to the U.S., they said it’s not their problem. Terrible company — do not buy tickets from them if you don’t want to get scammed.

After being recommended by a number of friends we booked this but our experience was so different. Incredibly disappointing and not enough is mentioned about being sat alone as ‘co-pilot’. Sitting away from my partner not being able to take photos together. Not being able to enjoy the experience together. It was incredibly upsetting and disappointing, I was visibly upset and crying and I spoke to a man on reception who actually treated me like something on the bottom of his shoe. He could not have cared less. For someone who is looking to do this there should be much more mentioned about this. For someone who was nervous of flying being left alone. We paid to ensure we got the side of the helicopter, so we paid extra and to be treated so poorly by staff and to be left alone and basically experience something what should have been so amazing back to back with my partner was such a disappointing way to celebrate my 30th birthday. I feel robbed of the experience and the fact this cost us so much most to have such a poor experience with staff and not being together is honestly still so upsetting. The guy who checked us in initially was great but after that the staff was poor dismissive and down right rude.