Larry S L.
Horrible experience
Horrible experience, don't use this airline. Very late delay, no screens anywhere on the airplane, wifi is very slow if it even works. Horrible experience!!
flybreeze.com is listed under Airlines & Air Travel.
flybreeze.com (flybreeze.com) has 121 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Larry S L.
Horrible experience, don't use this airline. Very late delay, no screens anywhere on the airplane, wifi is very slow if it even works. Horrible experience!!
Chris
I can’t give this flight a good 5 star review at all. More like a 0 out of 5. As I thought they’d be more than helpful to me and understanding. As I called to talk to them and I get a message and recording and text. In some case I can understand if not able to get to someone right away, but a number to call if need help no way. As that is a joke. As I had plans to go see my grandfather in Mississippi and be at Mississippi. I was told around the same time that the family was coming from Mississippi of course that fell through as my aunt got sick. As I told kiwi that I purchased through as they too are an awful deal. Breeze was a headache to me as I explained everything to them they didn’t care. As I can’t understand how a company can’t give you a full refund as that makes things go a lot easier. They should change their name to Headaches service. As they said to me as signing a contract for no refund as that is a joke. As I tried to get a refund as with my PayPal I purchased from and my bank which they ended up closing my case which makes no sense. As this flight I can say that I will not trust them and do service with them again. Hopefully they will reconsider their customer needs and be more helpful to them. I can say don’t trust Breeze unless you want a big headache and stress from them as that is the only thing they will ever give you.
Timothy P.
I registered as a customer because I have never flown Breeze before. I selected my flights, noticed that the first class seats were a bargain. 2 seats were priced at 41 dollars additional and a third was 29 dollars. YAY i was thinking. I upgraded, went about all the additional business of completing the necessary stuff before checking out. Breeze has a 15 minute expiration on your cart, that 15 minutes is supposed to hold your price. Well, when i went to pay the payment portal was all glitchy, tried multiple times and it failed. SO, i had to start over, and this time because the prior process has locked in those seats, the website didnt have them available. So i just reserve standard seats. I check a little later and those same 3 seats were once again available but for $105 and $96. So, I open a support ticket attempting to get them to honor my earlier price. I even have picture proof of the earlier price. They refused to honor the price even though it was their system's fault. They were completely unaccommodating and their customer service levels suck. They were more worried the 190 dollar difference than making sure they guaranteed a first time customer would come back a second time. DO NOT FLY Breeze Airways, let's make sure they go out of business just like Spirit and all the other lousy airlines with lousy customer service who only care about making a buck instead of a happy customer. Common sense: Happy Customer usually means returning customer which usually means repeated monies coming into the business.
Hadiqa K.
Bad airline
Lisa E.
I flew from Vegas to Florida. I have flown numerous times over the years with numerous different airlines. This was the first time I had flown with Breeze and this will also be the last time. Their flight attendants were the rudest people I have ever come across, and for no good reason at all. I have never seen a more miserable staff and it doesn't give this airline a very good look.
Carol Ann F.
Delayed flight that was texted 25 minutes prior to when I had to arrive at the airport, and then delayed another 30 minutes via text and another 30 minutes without any notification at all! Including not even on the speakers at the airport. Not one person got o the intercom to speak to us. Purchased an ascent ticket and everyone was boarded at the same time! Crazy chaos! The workers at the airport are VERY inefficient! So so so slow.
joshua C.
We got a flight with Breeze Airways and was left stranded at the airport with no ride or no where to go. They left us completely stranded in a state we have never been to. Would 100% not recommend. The initial flight plan was to leave at noon be at Norfolk for around 3 or so then be back home after that. But then the plane was grounded and then their was a massive delay and now here we are in a city far way and no where to go. Again would definitely not recommend breeze airlines. And while being on the plane we where only given water 1 time and a light snack and we had to pay for after 12 hours of waiting
Jordan R.
Okay I booked a flight but for the wrong date so I canceled it and booked again for the right day they refunded my money so I thought but when I looked close they made a fake invoice statement stated that they refunded it,it was actually a guest account with email they created and card ending in 8017 that's not my email and I don't have a card number ending in that I would never fly with them again just be aware it's cheap but they will keep