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Flybix (flybix.com) has 193 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
flybix.com
Website
flybix.com
Category
Activities & Tours
Location
Lewes, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 41% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Dean J was very helpful, he held my flight information and sent my tickets to me within 2 hrs after I spoke with him. I was able to get where I needed to go and so thankful it worked out. I’ve heard bad things about this company and I want everyone to know they’re legit and I would definitely use them again. Thank you!
Response from FlybixFeb 24, 2026
Thank you so much for your positive review! We’re delighted to hear that you had a great experience with us. Your support truly means a lot, and it’s always a pleasure serving customers like you. We look forward to welcoming you again soon!
KI
Kimberly
I had personal help as needed to…Would Recommend
I had personal help as needed to schedule and reschedule a flight. Priced better than all other flights I found myself.
Response from FlybixFeb 24, 2026
Thank you so much for your positive review! We’re delighted to hear that you had a great experience with us. Your support truly means a lot, and it’s always a pleasure serving customers like you. We look forward to welcoming you again soon!
RA
Rachael
My travel agent was amazing
My travel agent was amazing
Response from FlybixFeb 24, 2026
Thank you so much for your positive review! We’re delighted to hear that you had a great experience with us. Your support truly means a lot, and it’s always a pleasure serving customers like you. We look forward to welcoming you again soon!
AE
Amirakle E.
It was a lil rocky at first but they…
It was a lil rocky at first but they got the problem fix asap..excellent customer service..very understanding so if you have budget they WILL find a flight within that budget but yes book that flight
Response from FlybixFeb 21, 2026
Thank you so much for your positive review! We’re delighted to hear that you had a great experience with us. Your support truly means a lot, and it’s always a pleasure serving customers like you. We look forward to welcoming you again soon!
JR
jeancleiver R.
Excelente servicio todo a tiempo 🙌🏻
Excelente servicio todo a tiempo 🙌🏻
Response from FlybixFeb 21, 2026
Thank you so much for your positive review! We’re delighted to hear that you had a great experience with us. Your support truly means a lot, and it’s always a pleasure serving customers like you. We look forward to welcoming you again soon!
GE
Gloria E.
la comunicacion con el agente
la comunicacion con el agente, me ayudo a solucionar los inconvenientes y/o dudas que tuve con mi reserva pero todo termino bien.
Response from FlybixFeb 21, 2026
Thank you so much for your positive review! We’re delighted to hear that you had a great experience with us. Your support truly means a lot, and it’s always a pleasure serving customers like you. We look forward to welcoming you again soon!
OP
Oliver P.
FRAUDEEEEEEEEEE NO CAIGAS EN ESTO!!!revisa mi reseña
Es una estafa no caigas en esta trampa!
Me cobraron 427.99 dolares a la basura tanto que me costo ganar ese dinero con mucho esfuerzo
Y más aparte el agente que me atendió muy grosero diciéndole que quiero un rembolso y me dijo k no hay rembolso
NO CAIGAS EN ESTA TRAMPA AYUDENME A DENUNCIAR!!!!
YO YA LO HICE CON EL FBI...
SI NO ME DEVUELVEN MI DINERO AL MENOS QUE NO SIGAN ESTAFANDO
DIOS LOS BENDIGA MIS HERMANOS 🙏
TG
Theresa G.
Fraud
Fraud! First you buy online and they call you to tell you that what you bought were standby tickets and if you want to ensure you are on the flight then you have to pay more, then when you get to the airport to get on your flight the tickets come back with fraud alert, contacted Dean back and was told that I was getting an upgrade free of charge to southwest from frontier, again the tickets came back as fraud, 3rd times a charm right? Nope straight up cancelled the tickets the moment I printed them out and had to go to the ticket counter because the names were misspelled, dean then told me I would get a full refund, never was refunded try to call them inquiring about my refund and I am told Dean is on break, Dean is unavailable, Dean is on another line etc and never receive a call back. This trip cost me over $4000 due to last minute tickets at the airport and cancellation fees for hotels and rental cars booked for this trip that was delayed due to the fake tickets. The BBB has no record of this company and the address on their website is a single family home with no connection to “flybix” at all!!! They try to use WhatsApp which is encrypted and not traceable luckily I do not use that app so I have a paper trail to be able to take legal action against them!
In response to their rebuttal: when I originally “purchased” the tickets our name were spelled correctly (have email as proof) after frontier told us that there is a fraud alert on the card used to book the tickets and asked us to provide said card which was used at time of booking by the third party, Dean stated that we would get an upgrade but couldn’t get us on a flight that night, next day was on the phone with Dean when printing our boarding passes and Dean informed me that the names have been misspelled to make sure they go through this time, gave me the spelling of the names to be able to print them out, then was told that we needed to go to the counter and correct them with the correct spelling. When getting to the counter they told me the tickets had been canceled! So not only do they scam you but then when you review them they try to make it sound like it was your fault. And as far as the refund goes…. They did not refund anything I waited until February 13th to hear anything from them about the refund and after my calls were not returned and emails not responded to I disputed the transaction with my bank! Again I have emails to prove my claims! Enough proof that my bank clearly saw it was fraud and didn’t even blink an eye to refund my money!
Response from FlybixFeb 21, 2026
Hi Theresa,
As per our records, the passenger names provided at the time of booking were incorrect and did not match the valid government identification presented at the airport. Upon verification by the airline, the mismatch between the ticketed names and the ID resulted in the tickets being canceled at the airport in accordance with airline security and ticketing policies.
A refund has already been initiated following the cancellation. We kindly request that you check with your bank or payment provider for the status of the refund, as processing times may vary depending on their policies.