Through Flower Delivery Express you can send elegant roses, fresh flower bouquets, blooming and green plants, and fruit and goodies baskets throughout most of the world via its computerized sending system and network of more than 75,000 professional affiliate florists. A complete menu of popular items is available online for birthdays, anniversaries, get well wishes, new babies, holidays, expressions of sympathy, and almost every other occasion. Each gift is professionally designed and delivered, to ensure the highest level of quality and service. A personal enclosure card message is included at no extra charge, and satisfaction is always guaranteed.
FDE (flowerdeliveryexpress.com) has 320 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Garden & Pond · Paw Paw, Michigan
Excellent
Garden & Pond · REDFORD, Michigan
Excellent
Garden & Pond · Holt, Michigan
Excellent
Garden & Pond · Grand Rapids, Michigan
Excellent
Showing 160 reviews with 1 star · Clear filters
LaTasha Burney M.
My mother ordered flowers on March 25 for delivery on March 26. It is now March 28, and the flowers have not been delivered. Every time she calls, she seems to reach out a call center in India. When she asked to speak to a supervisor, she was told to call back in the morning. When asked for a refund, she was told to call back in the morning. They offered her a coupon for 50% off her next order. Why on earth would she order from them again?!
EdJo O.
I ordered the Lavender Spring Bouquet for my friend who had surgery this week. I ordered the arrangement two days in advance for same-state delivery. I paid $70.99 and what she got delivered to her instead was a $7.00 supermarket bouquet. Their so-called customer service department blows; they are outsourced to India and I have spoken to three people so far, with NO RESULTS, even though I was promised a partial refund. The only offer I have since received is store credit, which I refuse to accept because they will STILL find a way to tack on more charges. DO NOT buy from this company. They only use Wesley Berry Florists -- which is their sister company. So, you can't even complain to the florist for their unacceptable arrangements because when you call their number, it's the EXACT same number as Flower Delivery Express. Cute trick, huh? Just stay away from this fraudulent company and do your research. Every Yelp review and other review sites gives them only one star and VERY bad reviews. This was a tough lesson learned. ~Jo
Ina S.
Unreliable and disappointing. Paid over a $100 for 3 stems of twisted damaged lilies of indeterminate color shoved into a jam jar and an expired box of chocolates. Paid for greeting card. No card was received. Order was a day late and left out in the cold. The "arrangement", if you can call three stems of lilies an arrangement, did not resemble the ordered flowers in any shape or form. They also looked like they were pulled from the trash, torn and yellowed. So unbelievably dishonest. Do not order flowers from this company under any circumstances. Instead, find a well reviewed florist near the recipient and call or email the florist directly.
Jeff S.
This company is horrible - poor customer service and poor product quality. Strongly suggest you go to a reputable florist unless you don't mind tossing your money away.
Sahbi
I ordered flowers to be delivered to my wife on our anniversary. At 5:11 PM on the delivery day, they said they will not be able to deliver it !!! you can imagine how that made me feel. But I got $50 "store credit" with the apology, so it's not all bad right ?! Just curious, I wanted to see how credible this "store credit" is. I tried to order the cheapest most simple bouquet ($15 at any store). After they applied "$50 credit" and all their delivery, Handling, sales fees...It's going to cost me $62!!! That's after the $50 credit!! in short: - A company that don't deliver - They sneak in bunch of fees the last second hoping you don't see it - Don't believe any "saving" or "credit" ... it's a scam
Barbara
I wish I would have read the reviews before I bought from them. They are a total scam. I paid $100 for a plant basket for a sympathy and was appalled at the size and the plants in there. It was the size of a large drink with 3 plants or weeds should I say. Please do not use them go to another site you will be so glad you did. I would not even give them any stars if I could. Total ripoff.
r P.
over charge 100%. no recovery possible
Raiderette Cyn R.
Did not get what I ordered.. did not pay but was told I was going to pay..it's happened 3 times and each time I cried of disappoitment. They have never sent wihat the picture shows. Plus they never send a vase, although , the picture does not say'' vase not included" .. my husband got me a pink arrrangment to celebrate my first year of cancer free . Definitely said he wanted a pink satin ribbon for the breast cancer awareness.. I got half dead orange roses in a box. No vase and no ribbin...I called 4 times and 4 times got hung up on!! My order my order had a $50 discount due to a prior unconvenience order that I had and we ordered something that was $29 yet the bill came up to $107 after we already hit enter..PLEASE DO NOT DEAL WITH THE FRAUDULENT COMPANY. I HOPE THEY GET SHUT DOWN.SO THE WOULD STOP MAKING BANK ON INNOCENT PEOPLE'S MISFORTUNES. ..