FDEReviews of flowerdeliveryexpress.com

Never received flowers ordered from company have done online support form have called to be put on endless hold 5 times will be filling a grievance with my credit card.

At checkout you will get surprise. My flowers were supposed to be $79 USD and ended up to be 128.25 at check out. $50 rebate email never comes. Next the Flowers were not delivered to the Funeral home. I have called 5 times and 5 times I was transferred to a non existent supervisor and after 15 minutes on hold was prompted to leave a voice mail. Voice mails are not answered and emails are not returned . Total Scam as far as I can see. Jim A Fort Pierce Florida

I ordered a "medium" flower arrangement. The total came to $78. The bouquet was so small that I was embarrassed that I sent it. It would have been better to send nothing at all. Overpriced and underperforming.

This is a shady company buyer beware shop else where

I ordered a bouquet to be delievered same day. I was lead to believe from the last screen that my order cost $42 due to a $50 rebate. Then, I was emailed a receipt that noted my card was charged $92! I immediately worked to cancel my order (via phone and email) and was unable to speak with a real person. Additionally, my flowers even weren't delivered! They offered me (via a form letter extolling the virtues of their customer service) two $50 vouchers to spend on their site. But not on the same transaction. No thanks, guys. This whole experience was horrible. Now, almost 24 hours later and still no response from a real person, I will just be disputing the charges to my credit card company. Buyer beware.

I ordered a homecoming bouquet, with balloon and card etc. They charge for everything and did not deliver even though I paid an additional $10 for express shipping. Really, $4 for the enclosure card is ridiculous. If you are ordering, go with one of the big names, not some fly by night operation like this one. BEWARE!!!!

This "company" has taken me more than once-first by tacking on all sorts of ridiculous fees which resulted in a floral arrangement priced at less than $30.00 being well over $153.00 when I clicked to pay via PayPal. I was horrified, but by then I was unable to stop the payment which now included fees that were not shown to me prior to clicking to pay. Adding insult to injury was the flowers NEVER arrived! Not same day, or any day for that matter. I was able to speak on the phone with a representative who claimed the flowers could't be delivered same day because there was no florist in that area, yet although I receive a couple of emails a day from this company hawking more of the same, they didn't email me to let me know a paid order scheduled for a special day were never sent!? Before I could finish telling the phone rep the name of the local florist which is several states away from us, but who I had used in the past for the same friend, the rep finished the name of that local florist for me. Next, I was told I would be receiving a refund, and a special gift certificate, but what arrived was via email & nothing but more fraudulent spam, as far as I am concerned. Instead of a refund, or even an actual gift certificate, what learned the hard way was that I received nothing more than a sneaky way to get me to spend another ridiculous, overpriced sum of money with this same florist. Sure enough, again when checking out via PayPal the cost of an arrangement which was listed for under $30.00 again rang out to an astounding, pricey sum that was well over $125.00! I hardly expected my "refund" to cost me more money bu it did-twice. Had I been on my game in time, I could have contacted PayPal and the Credit Card company I used via PayPal to request a charge back, which would have insured I received my refund. All I can say at this point is to read all the comments below & use caution if you decide to buy from the FDE company. The prices shown under each arrangement seem to have any specials you may think you have already built in, while the cost for same day delivery is super high, and even the cost of a card is outrageous. When the myriad of unlisted fees applied to an inexpensive arrangement are added up on check-out, suddenly quadrupling what you had in mind to spend, you may not be happy. I was not. Do your local FTD florist & yourself a favor. Call them to have your special type of floral arrangement sent. They can get the job done for a reasonable price, and in the unlikely event there may be a problem with your order you can speak with your local florist face to face. Many folks don't realize their local FTD florist can complete the same type of same day floral orders that the FDE online florist advertises as though they were unveiling newly created sliced bread. Hardly. Trust your gut. BUYERS BEWARE!

SCAM scam scam. No point in telling what happened, my story identical to others on here. Only redeeming quality was a kind customer service employee that cancelled my 2nd order and gave me a 100% refund after they first said I would be charged a 30% refund fee. I told them I would dispute the charges if they did that. The customer service lady was the 3rd one I was passed to. The background noise was so loud I could barely hear all 3 times. I was on the phone an hour being passed around. DO NOT USE THIS COMPANY. If I could give them a zero, I would.