FlocknoteReviews of flocknote.com

I like being able to text my congregation during the COVID-19 pandemic. It has helped me get information out quickly such as prayer requests, birth announcements, and meeting changes/reminders. The scalable pricing allows us to use tools that are typically reserved for large churches only.

Excellent, efficient, helpful, and extensive assistance by Flocknote staff! Gratefully, Flocknote has become the primary means of direct, receptive communication to our parishioners. Working in tandem with our website, we have been able to send information that links back to our website. This has been very effective given we no longer have the benefit of a bulletin received at weekly Mass. Unfortunately, many of our elderly parishioners do not have access to the internet or cell phone technology, and are therefore, more isolated than ever. Any helpful suggestions on that thread would be greatly received. We have printed Flocknote messages for our exterior Church bulletin boards and have sent postal mail correspondence but that is a very limited and expensive form of communication. Again, thank you for the rich communication resource via Flocknote!

How many subscribing parishes will it take for you to make texting available in Australia? :)

I truly appreciated the 30 minute phone meeting I had with Karen today. She kindly talked me through some issues we were having that I was unable to relay through the great Help Center assistance. I received the answers to move forward and share updates with our parishioners. Thank you Karen!

As a fairly new Flocknote customer I continue to be impressed. Although I have personally been on the user side for several years as I'm subscribed to several other Flocknote groups, I had not, until recently, been on the "backside" of helping to create a new Flocknote platform for our parish community (which encompasses both church & school). As "newbies" while getting our Flocknote site up and running we've had several questions arise where we needed assistance from the Happiness Engineers after we could not figure out the fix on our own. As such Flocknote customer support was contacted on several occasions where we interacted with several Flocknote Happiness Engineers-love this! These folks and the experience we've been afforded, thus far, has been truly STELLAR! Very accurate AND super quick responses allowed us to forge ahead with our projects and communications. I would also like to add that my email communications back and forth to these folks have always been handled professional and charitably with know-how and patience. Combining both is a true art when it comes to customer service and these folks seem to have nailed it! KUDOS to them and I highly recommend anyone considering the use of Flocknote with it's current customer service they currently provide. May God continue to bless the Happiness Engineers and all their good work!

We had signed up for Flocknote and were just learning the software and planning on slowly rolling it out but along came the COVID crisis and suddenly it was important to start using it right away to send out our bulletins and other messages. It has been easy to work in and if I have a question that I can't figure out using help.flocknote.com, I have emailed my question and promptly received an answer that is easy to understand. This summer we will be adding our school to Flocknote. It will make sending out messages to our parishioners and school families so much easier since will be on one platform.

I chose Flocknote for the ease of use and great documentation within the website. Before I selected the program I could clearly understand how it was to be used and how to actually execute the implementation. Second, the price was right. Third and again, great tutorials which clearly explained what to do and how to do it. Finally, since I’ve joined, I have discovered that Flocknote has a GREAT Helpdesk which responds quickly! Overall, great product and support!

I was so amazed at the speed with which Flocknote answered by questions. I was also thrilled and pleasantly surprised that they used a personalized video to me with the document in question to show me how to resolve my problem. I have been working with technology and churches for years and this is by far the best experience I have had. Flocknote is a wonderful ministry and a blessing to all who use it. Thank you for your amazing gift.