flightsbirdReviews of flightsbird.com

Great Service by Antonio. Very helpful

Worst Customer service ive ever had to deal with. Airline refunded my ticket and it had got sent to flighysbird since I booked through them and its been 2 weeks and they still havent even processed my refund. Every representative is rude and not helpful. They havent sent a confirmation email or even called me back like they said they would. Names Representatives: Brock- Rebecca-Roy Supervisor-Harry Manager-Chester

Very hard to understand over the phone and not sure why transactions are not available online. Providing personal information and credit card over the phone does not create a good experience. Waited over the promised 48 hours and had to call them back for status. At the end, I did not get flights as agreed and was offered a higher cost alternative. Not happy with results but the reviews led us to believe that this company was credible. Sorry but this did not work us.

Following a total debacle in which we were left trying to find a ticket less than 24 hours before the flight due to FlightsBird’s error, I filed a complaint with Momondo, the aggregator that connected me with this company. This prompted a call from FlightsBird customer service. They were apologetic and offered to send a check to cover the difference in cost between my original flight and the replacement flight. They asked that I amend my review (major ethical breach - trying to directly pay off a bad review). On top of that, the check never came. Given the trust that one expects when booking a flight and everything else that is affected when these types of events occur, I would recommend that one avoids conducting business with this company. I will never spend a dollar with them.

Had a credit card problem and quickly chatted with Antonio who resolved it so quickly. Love their prices and quick chat response! Thank u!!!!!

A month ago I booked two tickets with FlightsBird. They called me a few days after saying there were issues with the airline (American) and needed to move me to Delta, to which I said okay. Those tickets never came. I called multiple times and each time they said that it was "processing" and promised me a specific date I could expect the tickets by ("sometime this week", next Monday", "tomorrow"). Finally, three days before my flight, I was promised I would have the issue resolved personally by the manager there by 5:00PM the following day. You probably won't be surprised to hear, nothing was ever resolved and I have to buy my tickets now, two days before the flight. Prices have skyrocketed. If they would have been upfront about their inability to provide me tickets earlier, I could have gotten them from another company at a reasonable price. If anyone has information about the feasibility of pressing a lawsuit against this company for their deceit please let me know. And to Brock: you lied to me repeatedly and have put me in a really terrible position because of it. I hope all of your personal experiences with other companies in the future match my experience with yours.

Following up on my previous review. Still no reimbursement. Was told by someone calling himself “Roy” that with 48 hours it would be resolved. It’s been over that, called today. Spoke to some other person who claimed “Roy” not available, works night shift. This new person will look into it. Another ongoing excuse is that it is end of fiscal year and that is why the delay. Keep pushing off telling me to call back. Nobody seems to know who anyone else is, or what’s already been said. FRAUD ALERT!

THEY WON"T GIVE YOU A GOOD DEAL!!!!!! After booking a $400 trip with them, I checked the reservation directly on the airline (AA) when I was doing my check-in and saw the price for the trip... $250... I sent them an email requesting a break down of the fees charged, no response so far and I doubt I'll get any.