Daisy P.
Today I spoke with Justin and wanted to…
Today I spoke with Justin and wanted to cancel my flight due to poor reviews. This is my first time booking with third party websites. So, not getting any flight confirmation from the airline had me a little worried. I called the airline and was no where on their list. So I called Flightsbird and spoke with Justin to cancel. I got yelled at for wasting his time and then he hung up on me because he didn’t like that I wanted to cancel. I called back and spoke with Fred, a floor manager, that was much better! He tried very hard to keep my business. He was very polite and patient but I explained I could no longer keep my flights due to their poor customer service. I will NEVER use a third party to book flights! I will pay full price and have peace of mind that I have my flights confirmed.




