Meghan
not helpful - no Eticket
1. I received a confirmation email from the agency indicating I would soon receive an email with my E-ticket and conformation number for SouthWest airlines. I NEVER received an email with an E-ticket from them. 2. I "online-chatted" with someone named MYRA who was useless. She seemed friendly at first, but when I asked her where my E-ticket and confirmation number for South West was, she never responded to me. I retyped my question several times, waited 20 mins and was ignored. 3. I had to end the chat with her and begin a new chat with BROCK, who was very apologetic and helpful. I'm not sure what I paid an extra $100 for, when I could have gotten the same flight and service if I booked directly from the Southwest website.




