customer
You get what you pay for!
Pros: - Low price Cons: - Not responsive - Not knowledgeable - Makes mistakes in filing - Not reliable in service -Not reliable in communication
Response from Flex Tax and Consulting GroupDec 7, 2023
Thank you for taking the time to share your feedback. We're glad to hear that you found our pricing favorable. However, we're genuinely sorry to hear about your experience regarding our responsiveness, knowledge, filing accuracy, and reliability in both service and communication. Your experience does not reflect the high standard we strive to maintain. We're committed to improving and would like to address your concerns directly. We value your input as it helps us to continually improve our services. We hope to have the opportunity to regain your trust and deliver the quality service you expect and deserve.