Flat Rate Funding Group Reviews | Read Customer Reviews of flatratefunding.com

Flat Rate Funding Group Reviews | Read Customer Reviews of flatratefunding.com

Flat Rate Funding Group reviews

78 approved reviews, newest moderated first

Harry M.
Jun 2, 2020
Claudia helped me out two days in a fow…
Claudia helped me out two days in a fow plus she was the best service I could think of..her answer was always I can fix this give me a min dont hang up...wow amazing they need more people like her working what a great job claudia
Response from Flat Rate Funding GroupJun 3, 2020
Thanks, Harry! I'm happy to hear you received the level of service that, as you know, is often hard to find these days. We hope to help you with your business for many years to come!
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Katrina T.
May 15, 2020
Claudia Gregory
Claudia was sooooo helpful. I literally called for 1 thing and should took me through every benefit that she believed my company needed. I was in total awe about half way through our conversation! Claudia..thank you, girl! I truly appreciate it!
Response from Flat Rate Funding GroupMay 15, 2020
Wow! Thanks Katrina. Our team is working extremely hard(from home currently) to continue the level of service we have built our business on. Claudia genuinely tries to help our clients in any way possible. We know how difficult the freight industry can be, especially in these time. We hope we can continue to help you with your business for years to come! Thanks for your loyalty and for taking the time to write a nice review.
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James J.
May 11, 2020
Claudia is the best she tries to help…
Claudia is the best she tries to help me in any way possible always
Response from Flat Rate Funding GroupMay 11, 2020
Thanks James! We appreciate your positive feedback.
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Satisfied
Apr 21, 2020
Best Discount On The Market
One of the best discounts on the market. Better to have it as "another tool in the toolbox". Customer service is pretty quick, too. Glad they gave me a call.
Response from Flat Rate Funding GroupApr 21, 2020
Thanks for the great review! Please keep in mind we offer the same great customer service on our in-house dispatch service, invoice factoring, and with our insurance partner.
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customer
Apr 18, 2020
I have joined flat funding for almost a…
I have joined flat funding for almost a year. They have been great and I like their service.
Response from Flat Rate Funding GroupApr 20, 2020
Thanks for your loyalty and the nice review!
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Loretta (JCStickland Trucking L.
Apr 3, 2020
In talking with John Wilson it was a…
In talking with John Wilson it was a pleasure . I am having a bit of problem getting my checking account set up to do the auto withdrawal I don't know what I am doing wrong and I don 't want my account to fall behind... the money is there I assure you. Could someone call me Monday afternoon and help me get it done. I have doctor appointment in the morning. Thank you. Loretta Strickland 919-921-6772 JC Strickland Trucking LLC
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Nicky B.
Feb 11, 2020
Noelle Hawley/ Claudia Gregory
Noelle Hawley/ Claudia Gregory Have been Working with Noelle and her team and they have been wonderful. We're in a bit of a situation trying to get a few things resolved and they have been awesome working with us
Response from Flat Rate Funding GroupFeb 12, 2020
Thanks, Nicky! We have the BEST team to help our clients receive the customer service they deserve. Thanks you for the nice review and we appreciate your loyalty.
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KENNY W.
Nov 19, 2019
Giving customer service should not…
Giving customer service should not include you dictate where fuel can be bought or where I have to spend MY money.
Response from Flat Rate Funding GroupNov 20, 2019
Hi Kenny-Our fuel card program gives you great discounts within our network of fuel chains. Please keep in mind it is actually OUR money since we give you a line of credit to work with. If you fuel outside of our network, you save nothing and we make no money. Would you haul freight for free? If you would like to use our fuel cards outside of our network, you can simply pre-fund your account and your cards will be accepted anywhere you like.
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