FlannelGoReviews of flannelgo.com

Response from FlannelGoAug 11, 2025

Thanks for your kind words! Our ultimate goal is to satisfy you. We wish you all the best. Best regards, FlannelGo Team

Response from FlannelGoJul 23, 2025

Thanks for your kind words! We are so glad to hear that! Your satisfaction is our goal. We have been working hard to do better in controlling details and make every guest feel comfortable and surprised. If you have any questions, please feel free to contact us. Wish you all the best! Best regards, FlannelGo

Response from FlannelGoJul 11, 2025

We're sorry to hear that the jacket didn’t meet your expectations. We truly value your feedback and understand how frustrating sizing issues can be. Our team works to ensure consistent sizing, but we know everybody is different and sometimes things don’t fit as hoped. We will feed this back to our production department and ask them to try their best to improve it. Thank you for your feedback. Best regards, FlannelGo Team

Response from FlannelGoJul 11, 2025

Thank you very much for your feedback! We are glad to hear that you are satisfied with our product fabric and delivery service. Hope you enjoy your product and have a nice day! Best regards, FlannelGo Team

Response from FlannelGoJul 11, 2025

Thank you so much for your kind words! We're delighted to hear you enjoyed both the quality of our fabrics and your overall experience. It truly means a lot to us. If there's anything we can assist you with in the future, please don't hesitate to reach out. Best regards, FlannelGo Team

Response from FlannelGoJul 4, 2025

We're truly sorry to hear about your experience, and we completely understand your frustration. Due to limited inventory on our new color options, we currently have to produce some styles individually, which can unfortunately lead to delays. We sincerely appreciate your patience and understanding on this. As for the second shirt, we’ve already processed the refund as requested—you should receive the confirmation shortly. We are very sorry that the fit of the first shirt did not meet your expectations. Our sizes are US standard sizes, and the actual product may vary slightly, but overall we rarely receive feedback on sizing issues. Your feedback is very helpful to us and we will work hard to improve the problem. Please don’t hesitate to reach out if there’s anything else we can do to make things right. We truly value your support and hope to have the chance to serve you better in the future. Best regards, FlannelGo Team

Response from FlannelGoJun 27, 2025

Thank you so much for your kind words and thoughtful feedback! We're really glad to hear that your first experience went smoothly and that you're happy with the quality of the item. Thanks also for letting us know about the sizing — we totally understand, and going one size down next time sounds like a great idea. If you ever need help with sizing or anything else, feel free to reach out — we’re always here to help. We truly appreciate your support and look forward to serving you again soon! Best regards, FlannelGo Team

Response from FlannelGoJun 27, 2025

Thanks so much! We're happy you’re enjoying the jacket. Let us know if we can help with anything else! Best regards, FlannelGo Team