FlannelGo Reviews | Read Customer Reviews of flannelgo.com

FlannelGo Reviews | Read Customer Reviews of flannelgo.com

FlannelGo reviews

Showing 5 reviews with 3 stars · Clear filters

Jason H.
Jul 9, 2026
Product came but had an issue with one…
Product came but had an issue with one of the sleeves, the internal lining of the wool had come off, was able to stich it back myself. Apart from that anything is great, looks great and is super warm
Response from FlannelGoJul 16, 2026
Thank you so much for taking the time to share your feedback. We're delighted to hear that you love the look of the jacket and that it keeps you warm. We're very sorry to hear about the issue with the sleeve lining. This certainly isn't the experience we want for our customers. Our customer support team will be reaching out to you via email shortly to learn more about the issue. If it is confirmed to be a quality issue, we'll make sure to provide a solution that you're happy with. We truly appreciate your feedback, as it helps us continue improving our products and services. Best regards, FlannelGo Team
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RC
Mar 10, 2026
Great Product, Long Delivery Time
The shirt jacket itself was excellent, but the delivery took a long time.
Response from FlannelGoMar 19, 2026
Thank you so much for your feedback and for your patience! We’re glad to hear that you’re happy with the shirt jacket. As the item you purchased is a new pre-order product, it required some time for production. Our standard shipping time is usually 7–15 business days, and your order was delivered within this timeframe. We completely understand that waiting can be frustrating, and we’re actively looking for ways to optimize our logistics to make the process faster in the future. Thank you very much for your understanding and support! Best regards, FlannelGo Team
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mer
Jan 1, 2026
The shirt jacket was not as warm as I…
The shirt jacket was not as warm as I thought it would .also don't like the snaps on the pockets.
Response from FlannelGoJan 23, 2026
Thank you for sharing your thoughts! We’re sorry to hear the shirt jacket didn’t meet your warmth expectations, and we appreciate your feedback on the snap pockets. Your input helps us improve our designs, and we’ll definitely take it into consideration for future styles. We hope you’re still able to enjoy the jacket for layering or milder days, and please don’t hesitate to reach out if there’s anything we can do to make your experience better. Best regards, FlannelGo Team
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Joe D.
Mar 19, 2025
Not what it used to be
Recently discovered this company has cut back on the quality of their jackets. They used to be thicker with better material. Now they are thinner and more dull but prices don't reflect this change. They even took away the material hook inside the jacket to hang it nicely. I don't think I'll be purchasing again. What a shame
Response from FlannelGoMar 24, 2025
We're sorry to hear about your disappointment. We want to assure you that maintaining high product quality has always been our top priority, and the materials we use have remained consistent. We’ve reached out to you to offer a solution, and we truly hope it meets your expectations. Additionally, we’ll pass your feedback along to our production team to further strengthen our quality control. Thank you for sharing your concerns, and we appreciate your understanding! Best regards, FlannelGo Team
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Kathy C.
Jan 9, 2025
Not heavy
Bought a hooded flannel jacket for hubby for christmas, based on reviews stating a heavy flannel. It is nice looking but dissapointed that it is not very heavy for the price paid. I could of gotten the same type of jacket at a local store and a lot cheaper. Next time I hubby needs a "heavy" flannel hooded jacket will go to local store.
Response from FlannelGoJan 14, 2025
We are very sorry that our product did not meet your expectations regarding thickness. We understand that everyone's definition of clothing thickness may be different, which may have led to differences in your experience. We will continue to work hard to make more quality products and hope we can provide a better shopping experience for you. Best regards, FlannelGo Team
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