Astra D.
Seams fall apart after one wash
The jacket I ordered arrived and I loved it, it was so cute and fit perfectly but after the FIRST wash the seams of both arms had multiple tears in them, I didn’t file a complaint I just ordered THE SAME jacket again because of how cute it was I wanted another one that wasn’t torn, except… you guessed it- SAME thing happened to the second one! I’m so bummed especially after paying full price two times, I am going to try to get them hemmed but overall very disappointed with the product quality
Response from FlannelGoJul 4, 2026
Thank you so much for your feedback, and we’re really sorry to hear about your experience. We truly care about our customers’ shopping experience, and what you described clearly points to a quality issue, which we take very seriously. Our customer service team will reach out to you shortly to confirm the details and assist you with this. Please keep an eye on your email. We appreciate you bringing this to our attention, and we’re here to make it right. Best regards, FlannelGo Team