Flair EspressoReviews of flairespresso.com

I had a small issue with the dosing cup I received so I contacted the customer service team via email. They responded and started the process to ship me a new one free of charge within about 15 minutes! Awesome customer service and awesome product. Thank you!

I was having trouble with Wizard Steamer that steam came out too part. I send message Flair Espresso. Mihir contact me and troubleshooting. I didn’t put parts right way. He also send me video that was really helpful. It was Christmas gift for my husband. We are using everyday after fix this problem. Thank you so much for helping me Mihir!!

I needed to order a part for my Flair Pro. Contacted service and they quickly responded with the part and helpful tips to install it. Part was shipped the same day.

Great product and perfect customer service! Been using product for 5+ years daily and it has been great. Due to own error I needed a replacement part shipped internationally that was not immediately available in webshop. Customer service was very quick and helpful. Would highly recommend!

Abbey was fantastic and extremely helpful in a matter where the problem was completely caused by my mistake. If this was the customer support, I can only imagine how good the product will be. I'm looking forward to receiving it and having the most delicious espresso of my life.

Helpful responses that didn't feel templated in how to use the machine to make the best espresso, even though it was not a technical problem.

The Flair Espresso products and customer service area cut above the rest. Highly recommend them for an elevated espresso experience!

My Flair has been consistent and reliable in the few years I’ve had it, with daily use at work and travelling. Well made and simply designed, I’m confident that’s its a great investment that should outlast me, especially as after sales with Flair had been great.