Monique
Great service
Ford was excellent!
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goodhood.auto (fixmycar.io) has 237 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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237 approved reviews, newest moderated first
Monique
Ford was excellent!
Missing S.
I am so sick and tired of these people. They can’t find the correct parts, I keep rescheduling and they don’t even show up. They don’t even have the courtesy to contact you. I keep going the extra mile. Had to get the parts myself. Rearranged my busy life for them and have been in a rental car for weeks. Which is costing me more money than if they would have just showed up the first time! They obviously do not give a crap about my car or me. I’m done wasting my time with this company.
Response from goodhood.autoApr 16, 2021
We're so sorry you had a bad experience. Can you please share your first name & the mechanic's name with us so we can make it right? Please call/text us on 2147991773, and we will make it right ASAP. We just need to identify your service in the system.
Virginia G.
Ricardo, He was nice and very knowledgeable about the issue with my car. He gave me ideas and how to proceed with some other issues. I am getting ready to book again for by other car. Thank you
Demetris D.
Excellent mechanic does great work i would recommend him to anyone.
K.Butler
After a little mishap due to scheduling ( not the mechanic himself!) my auto mechanic, Anthony, saved my world!! My car had been sitting for over a year and I really didn't think it would start. He changed the battery and it started right up! He told me the most important things to get taken care of first (oil & gas) and he is sending me quotes for the other items on the list to get the car back in shape for me. Anthony went above and beyond by coming out on his day off to help me out. I now have a new permanent mechanic for my car!
Response from goodhood.autoApr 11, 2021
Thanks Kimberly, we appreciate your patience. Anthony is one of our top technicians and glad that we were able to take care of your car within a reasonable time-frame. We take customer service extremely seriously & working on getting more customer service support over the weekends after hours for added support.
AJ
James was polite and seemed to do the job well. Was communicative before arriving.
Response from goodhood.autoApr 11, 2021
Hi there, thanks for the review. Anything we could have done to make it a 5/5 service?
Lee W.
Love this service!! Second time I've used it, completely satisfied both times. Easy to schedule repair, mechanic was super knowledgeable and professional. Price was very, very reasonable. I tell everyone I know about this, and highly recommend. I'll be scheduling more repairs soon.
Response from goodhood.autoApr 11, 2021
Thanks a ton for being a loyal FMC customer, we really value your opinion, feedback & genuinely want to take care of your car needs in the most convenient & transparent way possible.
Jay Y.
The mechanic came on time and got the problem fixed for me.
Response from goodhood.autoApr 11, 2021
Yay! Feel free to reach out to us again if you ever have any issues or just need an oil change done :)