Fiverr is the world's largest freelance services marketplace for lean entrepreneurs to focus on growth & create a successful business at affordable costs
Fiverr (fiver.com) has 345 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
Also known as
fiver.com
Website
fiver.com
Category
Sales & Marketing
Location
Washington, District of Columbia
Listed on Five Star Index
2026
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Latest
Most recent review: October 2026.
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I've spent hours to create my seller profile and 30 minutes after launching it they sent me an email that my profile cannot be approved.
No further explanation... No one asked me anything about my profile
Lost my time but in the end probably saved more
WL
Wiola L.
DO NOT WORK OR BUY ON FIVERR.
DO NOT WORK OR BUY ON FIVERR.
They can literally take away your money that you worked for after the order is completed and the client drags you to do extra work for free and then complains you didn't do everything he asked for. It's a scam greedy platform, they do not protect sellers at all and care only about their own profit.
JC
Jaz C.
atrocious website, MORE atrocious customer service
I would rate this experience 1 star but the truth is i never even got to make my account.
website was so buggy it would glitch during making my account 2 times on seperate pages - both times the glitch/bug prevented me from creating my account where it should have been a 5 minute job.
it has been 3 HOURS and i have been in contact with the support bot (absolutely atrocious AI from like 2016 or something) AND emailed them AND have since had a response to my request to fix these bugs. their reply? "try checking the FAQs and filing a ticket on your account" as if i hadn't done all that, because the last thing they give you is their actual customer support email. and now they just tell me to walk in circles and treat me like the bugs on their website are MY FAULT. this is beyond appalling and i can't believe how much worse it would get if i was genuinely trying to use this service as a freelancer.
GL
Glenn
FIVERR STOLE MY MONEY!
FIVERR STOLE MY MONEY!! Long story short, person doing my project was horrible. Had to go to Paypal to get my money, but Fiverr said cancel the dispute and we will take care of you, nope they didnt. Theyre saying Paypal didnt pay them, paypal says they paid april 9th. Now look at what I recevied from a supervisor, need to wait 45 for them to get money paypal already paid them. Heres what I got today:
Milosh | Supervisor (Fiverr Customer Support)
May 25, 2025, 4:24 AM GMT+3
Hi again,
At this point, we have no additional information or assistance to provide on this particular issue. Any further requests will be replied to with the same information you’ve received so far.
As was advised, it takes up to 45 days for funds to be sent back to us. That is 45 days from the moment you closed the dispute. It was also advised that you can contact us after that period, quoting this ticket so we can assist you then.
Kind regards,
Milosh | Supervisor | Customer Support | Fiverr.com
AM
Alejandro M.
A truly disappointing and RUN BY…
A truly disappointing and RUN BY HACKERS app If u have a chance to stay out and sell ur services somewhere else, take it. This app doesn't deserve ur time and effort. Once you set up ur profile, a legion of scammers will try to steal ur bank details and personal information. First day in Fiverr and I got 10 messages from hackers in less than 1 hour. The app is literally plagued by hackers trying to set you a trap, and Fiverr won't do anything abt it, but they will ban u if you complain. 0/100
MK
Michelle K.
THIS IS A SCAM!!
THIS IS A SCAM!!! Do not give this company your money. You will receive no completed job and you will never get a refund.
BA
Beryl A.
Order Number #FO620FCD68904
Order Number - #FO620FCD68904. Paid this freelancer Ahsan Zafar to put a professional touch on a draft book cover I sent to him. He acts all professional until I confirm receipt of the order and provide a sterling review on his page. Then I try to open my files, one of three files don't open. The most important one. So I inform him about it only for him to patronize me. As though opening downloads require more than a click of an arrow. He begins making useless suggestions like taking screenshots, having zoom calls etcetera to teach me how to download a pdf file. Is that rocket science? It's a click of a button. The file SIMPLY doesn't open. Of course, I have complained to the platform but no better way of spreading the word than using Trustpilot. No one in the team has gotten back to me about this. They were quick to take my money out of my account but haven't responded to my complaint.
After the monumental waste of time and tossing me about, the platform has now refunded my money today (15/05). However, I used a disposable card for the transaction and therefore can't receive it via the same card. They have provided a credit note against contracting the services of another freelancer on the platform.