Five9Reviews of five9.com

I love to be able to call into support and have them take over my computer and just fix it for me instead of trying to walk me through it. Great benefit

Product has fallen short of our previous dialer with regard to functionality. But it is the best TCPA compliant dialer out there, and we are hoping to reap benefits from Five9's API. Our rep has been very responsive to our issues/requests. Would recommend to others based on those reasons.

While we admittedly a new entrant into the Call center space, our management has been in technology for over two decades and has brought multiple companies through acquisition cycle, so we've had ample time and experience evaluating business partners. We've been impressed with five9 - both the product and support services have matched or exceeded our expectations. Especially given the pricing, we so no need to consider any other call center platforms.

Working with Five9's was great - they quickly came in and helped us get up and running, with very little disturbance to our normal day-to-day operations. And, now that we're live, their product has been a game changer for us! Highly recommended!

We have been using Five 9 for approximately 3 years now and love it. It's easy to control and keep campaigns separate

What is really unique about Five9 is their customer support. It is excellent. Our calls are returned promptly and a knowledgeable technician will help us until a problem solved. It is also easy software for our staff to learn how to use. Used properly, Five9 is an excellent solution for anyone who wants to run a more profitable business. We really enjoy working with Five9 and I would recommend it to anyone.

We rolled out Five9 since November 2016 its been a tough transition. The first group we rolled it out to was our sales team, roughly about 75-100 strong. It was a rough transition folks had to get use to using a softphone versus the traditional phone. I would suggest to anyone planning on using five9 to provide a lot of training - training, training, training. also make sure the computers are up-to-date and your network is solid. Its been 4 months people are finally getting use to using five9.

Thank you guys. You are always there, when we needed. Great product, with one little detail. You guys should make it compatible with Infusion software. Other then that, this is great platform. Thank you.