Five9Reviews of five9.com

Five9 Knocked a grand slam for our company!

great service, easy UI, very few connectivity issues

BEWARE! When they want you to sign up they answer every call and are real accommodating. Then after ripping you off with start up costs it is close to impossible to get answers or help to their very complex system. Was no better than the other 2 call systems I have used in past year and they rip you off when you want to cancel with some BS 30 day cancellation which is their way of taking your hard earned money for another full month after you cancel. I will make sure that everyone in my company in US knows about their business practices and never use them. Horrible

Five9 has been an outstanding for our call center and we have been using it for 4 years. We have looked at other platforms, but continue to use Five9 for its efficiency and sturdiness.

Great product overall. Support is a bit unresponsive at times but that appears to be improving.

A few bumps with a lengthy implementation. Great support team.

We have a phone room with 8 booths and have had some issues over the past few months and each time I have called the issue has been handled in professional manner with follow up to make sure the issues were resolved.

I recommend Five9 to companies that require call center technology. When my clients ask me why, I tell them the following: Five9 has never let me or a client down; they have a very efficient helpdesk support that hands on does what we require, and the technology is vast and scalable and works amazingly well. So I trust Five9 with my clients call center work.