FitwearproReviews of fitwearpro.com

If I could give ZERO stars I would. This company has the worst customer service. I ordered ornaments way before the deadline to receive for Christmas. My ornaments never arrived. 2 weeks after ordering and no tracking number updates, I contacted PayPal, FWP decided to quicky update the tracking numbers. the ornaments never arrived still. PayPal weighed on FWP’s side and I lost My money and never received the ornaments. After numerous attempts to get my money back. FWP is still replying with your packages were delivered. It’s like talking to a wall! They have no other response. Now they send me a “how did we do” email in APRIL!!! REALLY!?!? They suck!!! The company is a scam!!! They stole my money! I wasn’t going to post a review. But now I’m being harassed and they still won’t give my money back! Hope their kids had a great Christmas with the money they stole from me. Lying, Theives!! Don’t order from them.... In regards to their reply below....what a joke!! They text me and called me and have screen shots. and haven’t reached me?!? I have screen shots too. Where you refuse to refund my money for products never received. Like I said. Still harassing me. Not trying to make the situation right by refunding me what they stole!! But trying to stand their ground that they’re a reputable company. Reputable companies do what’s right for their customers. A reputable company would reverse the charges for products not being received. And have the common sense to know that tracking numbers don’t mean squat when packages aren’t delivered to the appropriate addresses! Again! They’re a scam!!

If I could give zero stars I would. I ordered an ornament on 1/10/2021 and there was no update on if my package shipped for over a week. Only when I messaged them about it did they finally send me an email saying it shipped. Then, I got the notification that the package was delivered. THEY DELIVERED IT TO THE WRONG ADDRESS. I told them it was delivered to the wrong address and I would just like a refund. They told me they wrote my address correctly but somehow it was delivered to a different city (how?). It’s been over three weeks and I have emailed them multiple times asking for a refund and they have ignored all of my emails. They are an awful company!

I placed an order on 12/28/20 and it is now 1/20/21 and I have yet to receive any tracking info, a delivery date or an email back from company. Still wondering where my ornament is. I’m fine with it running a little behind, but I would atleast like I be updated.

Ordered a personalized ornament on December 4th. It is now 12/29 and still do not have the item. Tracking still showing it in Pennsylvania. I am in VA. I understand it's a different and difficult business year, but I would never have spent $30 for a single ornament that wasn't going to arrive in time for holiday.

I ordered two ornaments. One doesn't even belong to me at all. It has other people's names, pets, etc. The second one has the dog's name spelled wrong, I think. It's so tiny, it's difficult to read the name. Sure not worth the money.