Fit 3DReviews of fit3d.com

I purchased this $11K machine in 2019 and there was NOT a subscription to use it. Not only would they not help me get it fixed when it broke, but NOW that I got it working again they want to charge a criminal $100/mo MINIMUM to use it. I smell law suits from every single business that purchased this junk machine that isn't even accurate. Waste of money. Horrible company. You CANNOT add a fee to use the software AFTER a client has agreed to the high cost of purchasing your product (including the software). For NEW clients, yes... you can inform a potential customer of the cost for the software as a service BEFORE someone purchases your product so they can make an informed decision about whether the cost is worth it.

So disappointed that Fit3d have now decided to charge for scans. I'm currently in a lease agreement £300 a month till August, and now having to pay an extra £100 to £250 a month to use the scanner. Currently in dispute with the leasing company that tells me ill still have to pay my lease till August despite the fact that i cant use it. I was going to get rid of the machine anyway, find it very inaccurate especially the body fat percentage readings. Please stay away and would definitely not recommend to anyone.

I am the same as so many other people complaining about we all feel horrendously ripped off by false promises. I’m from the uk, so spending £11,000 on a machine only to now be forced to ransom if I ever want to use it again is criminal. We understand the economics have changed, however writing a program that computes the information sent to it doesn’t want the $100 a month (minimum) price tag. You write an algorithm, it sits on a machine, then it sends back the data. That seems pretty simple to me. You’ve took all our money for the last few years and now you carry the weight of everyone’s ill feeling towards you. Charging new people for scans? Maybe. Charging those people that trusted your word in that there would not be any charges for scans? Disgusting. I am yet another person who would never ever recommend Fit 3D which is such a shame as you guys used to be the market leaders. Now you’re just another bunch of scammers trying to make money off people.

I am familiar with the technology emerging from the fitness world and after my interaction with this tool, I felt compelled to leave a review. The fit3D scanner is very impressive and highly recommend it.

Can someone please contact me. My machine is still not working. After my review I got a response but I have sent 10 emails and I can’t get a response I am trying to run a business too and I cant get it to work. Can you please contact me @FIT3D asap. MY MACHINE IS NOT WORKING. I paid for the service plan I was forced into buying and my usage is still blocked. I need someone to help me please.

I had had a missing score on my recent Fitbit measurement. I figured it was not done properly. Expecting nothing could be done I still emailed customer service. Within an hour and no waiting on the phone for hours, the gentleman not only answered but solved the problem.

The scanner operates at a two star. The business practice of the company is criminal. We paid $2000 more than their competitors equipment due to the assurance that there was not going to be a subscription fee. The unit is now locked up until we pay them a monthly fee and they refuse to allow us to return it.

I am so impressed with the Fit 3D I had prior to commencing a strength program. It was very quick and I was amazed at the information that it was able to gather in such a short time. I now have all the information on the areas that require attention to support me in my goal to better health. I highly recommend anyone looking to improve their health and fitness to obtain a Fit 3D report before starting.