rick B.
Great service
Great service, tech walked me through the seup process with confidence

Fit3D maintains 3,500+ scanners in 74 countries. We provide an easy and accurate way for business owners to validate their programs and scale member revenue. Many of the negative reviews you’ll see are from former free users unhappy about our move to a paid subscription model. Since 2022, Fit3D has required all customers to pay a monthly service fee—similar to a phone plan, there is both hardware and a service layer involved. As service costs have increased, we've phased out legacy free access in favor of a consistent paid model, which is now standard across the SaaS industry.Current Customers: Please let us know if you have any comments about your current service that we can answer. If you have an active ticket you'd like us to address, please email us at [email protected]. Leaving a review here to get our attention will take longer than simply emailing us for an escalation. Thank you,Patrick DonnellyGeneral Manager, Fit3DJuly 2025
Fit 3D (fit3d.com) has 195 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Fitness & Weight Lifting · Benicia, California
Excellent

Fitness & Weight Lifting · Los Angeles, California
Excellent
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Excellent
Fitness & Weight Lifting · Chino, California
Excellent
195 approved reviews, newest moderated first
rick B.
Great service, tech walked me through the seup process with confidence
Bernadette R.
Very impressed! Great follow up, helpful, and friendly
Tracy D.
I have been so impressed with Mark he supports me at anytime of the day with any silly questions I have never making me feel like he doesn’t have time to spend. His knowledge is so Impressive and I enjoy working with him and Fit3D.
Response from Fit 3DSep 21, 2022
Another for Mark. Awesome.