First United BankReviews of firstunitedbank.com

First United Bank

About First United Bank

First United offers checking, savings, loans, mortgages, insurance and wealth management products. Discover how our purpose and values set us apart.

First United Bank (firstunitedbank.com) has 9 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.

Replies: The company has not replied to any reviews yet.
Latest: Most recent review: December 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Showing 2 reviews with 2 stars · Clear filters

Jake
May 3, 2024
I have had a lot of problems with First…
I have had a lot of problems with First United. Lots of rules around auto pay, when lump sums can be made, etc. They like to get you with the fine print.
Sarah D.
Sep 18, 2023
I have 2 mortgages with this company.
I have 2 mortgages with this company. I provided a good phone number at the time the loans were opened. On 02/02/23, I called in and spoke with Eric regarding retrieving loan documents. He verified my correct phone number, but took up on himself to add the phone number that I called him from to my account. The bank has contacted this number regarding my account several times. I called in to ask them to please remove it from my account. Yet, they continue to call a number that isn't mine regarding my personal information. Today, I called and was informed that the number was removed; however, they never put my primary number back on my account. So, the automated system automatically added a phone number that shouldn't be on the account anymore or in their database. I'm still waiting on a manager to contact me.