First Truck PartsReviews of firsttruckparts.com

Fast and good price

SIEMPRE ESTUVIERON ATENTOS AL MIS REQUERIMIENTOS Y CON CONTANTE SEGUIMIENTO A MI COMPRA, MUY RESPETUOSOS Y AMABLES. ES UN PLACER .

GREAT PRICES. GREAT DEALS. EXCEEDED EXPECTATIONS

Got wrong ecm from them, then told them they sent the wrong one. Took forever to get someone on the line. Then told me i had to pay to return it. And wait until they verify. Then get me right one.

The part was exactly as described and at a great price. Shipped fast and right to my front door, was packaged well to protect the part. I'm very pleased with this purchase and will continue doing business with them.

They had my part available when no one else did. They even allowed me to pick it up . Smooth transaction!!

I purchased an ECU in good faith expecting it to be as advertised. Upon receipt of the item it had been opened and repackaged in a different box. After inspection of the item I noticed several scratches on the back and as well as the front on the terminal pins. At this point I opened a return request with PayPal due to the fact that the item is not as advertised. In my complaint I pointed out the marks on the unit with pictures that I took after receiving the item and as well as on the pictures that was taken prior to shipping supplied by FTP(First Truck Parts). FTP has validation of this complaint via emails direct and through PayPal resolution. The ECU was returned and it has been confirmed by FTP that it has been received. Although FTP has not issued a refund because of a charge back of some sort. There has been no explanation of the charges. I did not order the item to just look at it and send it back. I am in need of the item to get my truck repaired. Now that they are holding my money I can not afford to purchase the item from another Vendor. What could be done better is: inform the customer that the items have been previously opened and repackaged for safe/secure shipping. Also advise that back of the item may have scratches and the front may consist of traces of a connection on the terminal pins from sitting on the manufacturer’s shelf prior to being placed in its original packaging. I think this will help the customer understand the “New, Never Used” term…

Fast delivery