First Premier Home WarrantyReviews of firstpremierhomewarranty.com

This is thw worst warrnty company. DO NOT USE. They are rip offs and will not give me a refund.

Absolutely horrible experience!!! I've been paying them for 4 years and never needed them. Then our water heater started leaking and when we called them it took FOREVER for someone to answer, IF someone would answer at all. They hung up on me when I started asking questions. I asked to speak with a manager and they gave me the infamous line "they're not available" and put me on the call back list and of course I never got a call back as of yet. RUN!!!

The representative was extremely knowledgeable and helpful. The discount rate was also icing on the cake. I'm yet to use their services but having this warranty gives us peace of mind. If God forbid we have a need to file a claim for repairs, I will update my feedback with more details.

This company should be out of business bad customer service, it's like they don't know what they are doing. My A/C broke down on 100 degrees I called them for a technician they told me they didn't have technician available, told me I can called my own technician & sent them the invoice I did they never responded nor reimburse me. They are crooked, rude, poor customer service. QThey sent a technician number to call, when I contacted him, he said he doesn't have no business with this company they don't pay him. I had bad experience with them. Stay away from them. If they have zero I will a give them zero star.

Ther main reason for switching to First Premier is the fact that I was told that everyone I would talk to are Americans and not foreigners. I cannot understand the heavy accents. Also, I was told that I could use local contractors and service people because we are a rural area and most home warranty companies do not have service people in our area, so it takes forever to get something repaired

Well I haven’t received any information on my home warranty package I would really like to have something showing me what your warranty covers! Thank you

Mom has this warranty and its apparently junk, she has called and called asking for her furnace to be looked out and here 3 mos later still nobody. Be winter and probably freeze with no heat. Dont recommend at all.

Absolutely do not recommend this company! My mother has been waiting for a refund for over 6 months. they keep saying its in the mail or just hang up on her. We now have to take them to court. absolute scam of a company to take advantage of an elderly person! I attempted to email the company as requested and the email failed to send to the address given.