First Premier Home WarrantyReviews of firstpremierhomewarranty.com

I have been with First Premier Home Warranty for a couple of years. Today I called about an incident with my garage door opener that could not be fixed. I was waiting to receive an email with the form that I had to fill out and get back to the company. I happened to talk to Michael Butler. He was a very patient and kind fellow who patiently helped me receive, and sign, and even email back to them the form that I needed to be returned to them. He helped me so that the form could go to billing to be paid. Mr. Butler was a life saver and helped me greatly and saved me days in the process. If you call and Mr. Butler is working, I am sure that he will be just as helpful to you. First Premier Home Warranty is lucky to have such a representative answering their calls. I give him the 5 star rating. Thank you very much Mr. Butler. Beverly

Reps like Josh make doing business easy!

Great to work with

Easy to work with

Jordan was kind, empathetic, and genuinely cared about helping me. She took the time to explain everything clearly, followed up with me, and made sure I knew exactly what was going on, even on a Sunday. This is what real customer service looks like.

I felt pressured to enroll. I wanted to review the company further before enrolling. Isaac assured me I could review and cancel if I wanted. We I called back to cancel her was rude and still insisted I wait

You were courteous, not pushy, & polite. Very helpful & knowledgeable.

This was the second time I called to get a hard copy of my contact.