First Premier Home WarrantyReviews of firstpremierhomewarranty.com

On hold for 49 minutes trying to start a claim . Was cut off without speaking to anyone. Had to start the procedure all over again either the same amount of wait time. Totally unacceptable wait time to make a claim.

Well, the guy talked to. He was the best talker but he did help me out. He did explain things but he was a fast talker. He’s a good sales person you got so he made my conversation funny but like I said, he was a fast talker.

Excellent customer service skills

I'm surprised after I bought your product.Nobody has contacted me

She was one of the greatest customers I have had from First Premier. She should get raise and become a manager who can train other how to take care customers. Thank you so much

There was a good website, easy to follow. Contact name supplied to help and answer questions.

This is a reply back to the reply received from First Premier Home Warranty for my review......Thank You for your response....I wrote the review on pure facts....as I told you, your team especially"Todd P" .... Everything I wrote....was repeats of hundreds of 1 star reviews on "YOUR" website....which was my documentation backup. Just Google Reviews for FPHW...after 8 months of requests, we wrote the GA Insurance and Fire Safety Commissioner and FINALLY got the check you withheld since May 27, 2026.....Expect the worst from this company.....get a real Home Warranty, not a scam....To All that is fed up with this company....here's a tip.....write letters to BBB, Consumers Affairs, Attorney General AND Insurance and Fire Safety Commissioner....YOU will get results

Very imfomitive.