Diablo
First class customer service
I have been a repeat customer at FirstMFG for a few years. I have purchased several leather vests for myself and my wife, a few leather belts and a leather jacket. All the orders have always been delivered without any issues and in a very timely manner. I recently order a mesh moto vest. It was my fault as I didnt read the reviews that mentioned to size up. For the first time, I had to exchange an item. I contacted Sam and he got the ball rolling. In the couple days of mailing out the wrong sized vest and ordering the right size, the ongoing sale changed from 60% off to 50% off. When I questioned about this, Sam did things right by me by adding a pair of riding gloves to my order at no cost to me and also covered the shipping cost to ship the correct size out. I have always recommended First Manufacturing to anyone looking for quality leather vests, jackets and belts just based on the quality of the product. But now I have a first hand experience of how well they treat their customers. Great job Sam and thank you again
Response from First Manufacturing CoAug 20, 2026
Thank you so much for this incredible and detailed review! We’re honored to have you as a loyal First MFG customer over the years and truly appreciate your continued support for both yourself and your wife. We’re especially glad Sam was able to make your first exchange a smooth experience and go the extra mile to make things right. We’ll be sure to share your kind words with him. Thank you again for recommending First MFG—we’re proud to have you as part of the First Family!




