First Interstate Bank is listed under Banking & Money.
First Interstate Bank (firstinterstatebank.com) has 31 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Brian T.
First Interstate Bank is not competitive, and their app has issues! For example, you can't use the app to make large mobile deposits, and bank managers are unable to increase mobile deposit limits like at other banks. Their app won't let you make a mobile deposit of over $5k. Time to change banks!
Bob H.
FIB is not business friendly. They are so afraid of being caught in fraud that they have treated many new and prospective new customers very poorly. I have owned a marketing company since 1989. I created a new marketing business specifically for online sales. FIB opened and account, took my $5k deposit, then two weeks later gave me thirty days to close my account, saying my "business model" was outside their scope of acceptable business. Really? I think FIB must be having financial trouble... They claim they are being pro-active for fraud. But I was recently told by other business people that many are now taking their money out of FIB bank without explanations. Never been treated so poorly by a bank in our entire lives.
Evilyn H.
We have conducted business with First Interstate Bank for close to 30 years now. Yet, after six phone calls and an equal number of promises to remove the paper charge on my daughter's account (who is only 17 and should not have a paper charge), they still haven't removed it and are charging her monthly. We have deposited significant amounts of money with this bank, yet we are on the verge of closing our accounts and moving elsewhere. We are sick and tired of wasting time and dealing with ongoing lies!
customer
App sucks. Check doesn't get credited until that morning around 6am. I'd switch if I weren't so lazy
James G.
I have to find my phone in order to log into my persoanl account. Every time. It is a waste of my time. What is wrong with you people. Can't you make it easy like other banks. Why do you do this and don't tell me it's security. It is BS. Fix or I am gone!
Past two Y.
These people are thieves then they try to Thug you if you question what they do that's if you get an answer from anybody it no longer have resolution at the local branches everything has to go through corporate if you get to somebody you'll meet somebody on the other end that will call you a liar and crazy and every other thing and you won't get any resolution for anything especially false charges. I had them as a bank for 3 years as gwb. They were great but no more. When Interstate first required Great Western Bank they were using our money like it was their own you could have $10,000 on deposit go to use your cash card and they have $0 because it vanished. They owe me over a hundred bucks I quit that's still a felony in Wyoming and Montana which is where their corporate offices are. If you were a vulnerable or not they would soon find out by trying to run scams on you.
David B.
This bank utilizes a service for issuing their debit cards. If you fall behind on a credit card payment, you run the risk of having your debit card deactivated keeping you from accessing cash. Other banks that don't use a debit card service and issue directly will not be impacted by credit cards. This bank is no longer open on Saturdays either.
