Sam Q.
Canadian shipping time and cost…
We have not had the vitamins long enough to make a decision on quality and use. But I wanted to review as a Canadian customer - shipping is a long wait PLUS we had to pay extra via customs. Customs cost us an extra $25 after already spending $70 on 2 vitamins and 1 probiotic. Shipping (from date of order) took 20 days to recieve. For these reasons I find it too inconvenient to order from the company. I’m not sure what they can do to improve this - this is more of a heads up to other Canadians!
Response from First DayJan 23, 2025
We apologize for the experience, Sam! They usually arrive in just a few days, but occasionally there are delays, and customs can add extra time too. As for the customs fees, they are out of our control, though sometimes packages aren’t charged. If you reach out to us at [email protected], we'd be happy to help with any concerns and see if we can make things right. Your satisfaction is super important to us!




