First Day Reviews | Read Customer Reviews of firstday.com

First Day Reviews | Read Customer Reviews of firstday.com

First Day reviews

825 approved reviews, newest moderated first

Heather
Feb 20, 2026
Great product and customer service
Great product and customer service
Response from First DayFeb 20, 2026
Thank you so much for the kind words! We truly appreciate your support and are so glad to have you with us.
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RMV
Feb 19, 2026
Exceptional Customer Service DOES make a difference!
Shala at First Day was extremely quick to help me resolve an error that I made, by making sure I got the right item shipped to me quickly. She was personable, professional and extremely efficient! The customer service was beyond what I expected, and I'm enjoying our experience with First Day's product very much!
Response from First DayFeb 19, 2026
Thank you so much for taking the time to share this! We’re thrilled to hear Shala was able to step in quickly and make things right for you. We’ll be sure to pass along your kind words; the team truly cares about creating a smooth, thoughtful experience for every customer. It means a lot to know you’re enjoying both the service and the product, and we’re so grateful to have you with us!
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x X.
Feb 19, 2026
This company is an absolute scam
This company is an absolute scam. You can try to buy one bottle of Gummies and then your magically signed up for a monthly repeating order schedule and when you discover that you’re being charged a second time for their crap product you go to the website and there’s no place to cancel the monthly subscription that you didn’t ask for, and there’s no place to remove your card so you have to go to your bank and have them stop payment
Response from First DayFeb 19, 2026
We appreciate your feedback and would love the chance to make things better. Our subscriptions and renewal timing are shown during checkout, but we understand this may not always feel clear or expected, and we’re actively working to make subscription details and cancellation options easier to manage. There is always a way to cancel and remove payment details through your account or with our support team, and we want to make this right. Since Trustpilot doesn’t share order information, please reach out to us directly via chat or email with your order details and we'll sort this out for you.
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Megan A.
Feb 19, 2026
I love the ingredients and my kids love…
I love the ingredients and my kids love the flavor!
Response from First DayFeb 19, 2026
Love that combo! Clean ingredients and kid-approved flavor? That’s the win we’re going for. Thank you for choosing us!
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Catherine
Feb 18, 2026
The BIG kids love them
My big kids love these vitamins. Great selection and for a reasonable price. The only thing I am not liking is being from Canada I have to pay tariffs on top of the USD. I am hoping for a Canadian option.
Response from First DayFeb 18, 2026
We love hearing that your big kids are enjoying the vitamins and that the value feels right for your family. We completely understand wanting a more seamless option from Canada. International fees can vary, and we know it would make things easier to have a local solution. Expanding accessibility is something we’re always exploring, and feedback like yours truly helps guide those conversations.
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Adrienne
Feb 17, 2026
No tracking information sent on when I…
No tracking information sent on when I could have expected the product. I received an email from the company how I’m liking the product one week before receiving the product. My child doesn’t like the taste to the point where she doesn’t want to take them daily. The gummies texture sticks to her teeth as well
Response from First DayFeb 18, 2026
Thank you so much for taking the time to share your experience. Sometimes tracking emails can land in spam or promotions folders, which can make them easy to miss. We’re grateful you gave us a try and appreciate you sharing how it’s been going for your child as well. Please reach out to our team directly so we can take a closer look and support you and your family in the best way possible as Trustpilot doesn't give order details.
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Scott
Feb 16, 2026
Pricey and slow
Been using the product for about a year now and it works fine but the cost is on the high side. In addition, the shipping is terribly slow. Use something other than the post office. Biggest gripe is the gummies are all fused together and sticky when they arrive and trying to separate them is a pain.
Response from First DayFeb 17, 2026
We’re glad to hear the product has been working well for you, and we hear you on the cost, shipping time, and how the gummies arrived. Because our gummies are made without certain coatings, they can naturally settle together in transit, and we’re continuously working on improving both packaging and shipping experience to make this smoother for our customers. We’d love to take a closer look at your recent order and see how we can help. Please reach out to us directly with your order details so we can resolve this soon.
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Amy
Feb 16, 2026
I like what they are trying to do here…
I like what they are trying to do here but unfortunately my kids are not a fan of the flavor and texture. I do t k ow why because I tried them and think they are fine! I will also say, my kids with sleep difficulties have not found the sleep ones helpful. Could be because they weren’t willing to try them long enough to begin to assist with readjusting their sleep patterns.
Response from First DayFeb 17, 2026
We truly appreciate the thoughtful feedback. We know every child has their own taste preferences and routines, and it can sometimes take a little time and consistency for new habits to settle in. We’re grateful you gave them a chance and would love to help explore options that may be a better fit for your family. Since Trustpilot doesn’t share order details with us, please reach out to our team anytime. We’re always here to support you.
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