firstcard.app Reviews | Read Customer Reviews of firstcard.app

firstcard.app Reviews | Read Customer Reviews of firstcard.app

firstcard.app reviews

51 approved reviews, newest moderated first

Jose Guerrero S.
Dec 10, 2025
100% recomendado
100% recomendado
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Michael D.
Oct 25, 2025
Razor gold gift cards
Selling good cards
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Yohann
Oct 19, 2025
I’m very disappointed with how my…
I’m very disappointed with how my Firstcard account was handled. I paid a monthly subscription to build my credit, and after three months my account was closed without any explanation. My credit score is still zero. This situation is frustrating, I realized that I could easily open a traditional secured credit card and that companies like FirstCard were just an unnecessary subscription. So I’ve now opened a real credit card account but I have to wait 3-6 months to get a score because of lost time with you. I also don't know where the $500 that was in my account went. Customer support isn't responding, and the money has disappeared. Be very careful.
Response from firstcard.appDec 2, 2025
Hi Yohann, We’re very sorry for the inconvenience you experienced and we truly appreciate you taking the time to share your feedback. It helps us continue improving our app and services. We’re glad that we were able to resolve the matter internally and clarify what happened with your account and funds. If you’re open to it, we’d truly appreciate an updated review that reflects the current status now that your question has been fully resolved. If you need anything else or have further questions, our team is always here to help. Thank you again for your patience and for giving us the opportunity to make things right. Best, Emma from Firstcard
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customerEP
Oct 2, 2025
First card Has Taken 144 dollars out of a unused account for a subscription fee that was not authorized !
First card Has Taken 144 dollars out of my account due to fraudulent activity .Through my cash app account.I had no money in my cash app account ,but they were able to get the money from another linked account.I been out of work for a year due to a injury So money is tight now. When I reported this to first card it was told to me by Gina the funds were not refundable.So I suppose fraudulent doesn't count .This company is using people with bad circumstances and taken advantage of there situation.They will be going to court I know what I have to do .DO NoT use this company they are not honest.Please be aware.
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Debaleena S.
Aug 24, 2025
Very useful and inclusive app.
Very useful and inclusive app.
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Haytham A.
Aug 15, 2025
I am really appreciate your service…
I am really appreciate your service really amazing company amazing support
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Nick S.
Aug 8, 2025
DO NOT USE
DO NOT USE. FUNDS LOCKED WITH NO TIMELINE FOR RESOLUTION. I've had an incredibly frustrating experience with this app due to its non-existent customer service. Despite sending multiple emails and several in-app requests for support, I haven't received any response for over a week. What’s even more concerning is that my funds are currently locked within the app with no resolution in sight. This lack of communication and support is unacceptable, especially when it involves financial matters. I sincerely hope Firstcard this matter soon, as this has greatly affected my trust in the app.
Response from firstcard.appAug 11, 2025
Hi Nick, We’re truly sorry for the frustration and delay you’ve experienced. This is definitely not the level of service and speed we aim to provide. II couldn’t locate your account from your Trustpilot username, so I’ve emailed you via Trustpilot for details to help resolve this. We’re also reviewing our processes to prevent this in the future. We appreciate your patience and hope to make this right for you soon. Best, Emma from Firstcard
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javier G.
Jul 31, 2025
Super easy to set up and use
Super easy to set up and use. The team is really helpful and quick to reply. Totally recommend for students!
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