Firmstrong BikesReviews of firmstrong.com

Bike arrived damaged. Broken spokes and bent rim. Zero help from customer service. Can't even get a response. Don't buy these bikes.

Ordered a Mens Chief 3 speed in grey and black on Saturday 10/17, it arrived on a Wednesday 10/21, granted I live within a 1 day shipping area. I used to own a Bruiser which I loved, and after a few years decided to get back into riding. I bought online and afterwards read a few reviews about shipping taking forever and poor customer service, so I was skeptical... Fortunately I didn't have any of these issues. I've had great experiences with their products in the past and am excited for the years to come with this new bike.

There aren't any instructions in the box. Its mostly straightforward to assemble until you get to the part of adding the fenders. Then there is a box of bolts with no instructions. No PDF online to download, can sort of find videos of assembly but not of the specific bike, just on how to assemble the men's bike.

This is the best bike I’ve ever purchased by far. Rides very smooth with not a problem at all. Thank you and I will be buying another for my wife real soon

Really enjoying my Firmstrong Beach Cruiser. Initially bought it so I can use it on the beach at Siesta Key in Florida for the month we stay there in February/March. Now that I’m home back in Connecticut, I find myself finding trails(pavement) in my immediate area that I ride quite often. It’s low maintenance , and suits all my needs to relax and exercise . Thanks so much for the great deal!

We are now the owners of Four (4) Firmstrong Bikes which we bought for our Shore home here in New Jersey. We could not be happier with the quality and customer service from Firmstrong. They are everything that we expected and more. Delivery was without a hitch and assembly was easy each time. Thank you for providing a first class bike for people like us! The Stow Family

Great bike! Gift for my wife and she LOVES it. They did send the incorrect model first (1 speed vs. 7 speed) but immediately send the correct bike! Easy to work with and really great customer service.

We are very happy with the bike we purchased for our daughter. It is lightweight and well constructed. And the color was perfect! Customer service was very helpful when we had questions as well. Thank you for creating a great product at a great price!