Chequitta H.
They were fast and friendly.
They were fast and friendly. Always get me right and thanks again John airport rd
Firestone Complete Auto Care - New Tires, Full Service Vehicle Maintenance & Car Repair Shop - batteries, brakes, oil change, alignment & engine repair.
Firestone Complete Auto Care (firestonecompleteautocare.com) has 286 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Showing 36 reviews with 5 stars · Clear filters
Chequitta H.
They were fast and friendly. Always get me right and thanks again John airport rd
Kristy
My wife had a nail in her tire and needed to get to work, I called and believe it was Anthony who told me to come in. They took care of her right away and she was able to get to work. Anytime I have a need they treat me like first class service - George Santiago
Sri R.
018430 Firestone Complete Auto Care 854 LEE RD ORLANDO, FL Call 407.645.2515 As one of my friend John N from Eagles Lockhart Aerie ,#3643 suggested based on my dashboard, I should check the Car Engine ...so since this happened on September 27th 2025.... I visited on September 28th, 2025. Work Order # 210394 MARLIN did Outstanding work... The value is great, since they did not charge a cent, as suggested by founder ...integrity matters ...he said there is nothing to charge. Really Appreciate MARLIN, this is the location. He can multi-task ...always terribly busy person. Highly multi-tasking person. Thanks & Best Regards, Respectfully Submitted, Sridhar Rangaswamy ("Sri") US Trademark: #5030763 US Trademark #SN 98620494: "Promise Less/Under Promise and Deliver More" "Excellence is not an act, it is a Habit" "Honesty is the Best Policy “Be Truthful,Honest and Fair"
dkimes
This review pertains to the location in El Cajon California My fifth time at this location Today Mark and his team checked all the boxes and beyond for a 5 stars service experience These areas are 1) Respect to customers 2) Kind and a high level of courtesy on the phone My wife commented about Marks phone ethics as a very nice respectful man. 3) Customer satisfaction. Always advises the customer of all issues and nothing hidden 4) Professionalism. Very consistent positive attitude with complete honesty Please promote or provide a pay raise immediately. Across the board pay raises to all. Satisfied customer
Elizabeth M.
I have been coming to Firestone in New London since I moved back to CT 2 years ago. They have done a great job every time! Rich, who is at the front desk, is thorough, a clear communicator and also has been very helpful when I have had other car issues in suggesting solutions that fit with my timing and budget. I recently came for an oil change, but was also having a window issue that they were able to diagnose and fix in about 15 minutes. I highly recommend them!!
MS
They've always been very friendly and courteous. The only downside was the waiting area, but that's been remodeled now and the entire inside looks fantastic. Danny and the team there really went the extra mile to make the experience very smooth.
Chris W.
I went to Firestone in Forney, TX. I usually check the reviews before I go to a place but I was busy with my 5-year-old that morning and I totally forgot. But I called and asked a price it was reasonable and cheap. I had them out for new tires that I had bought for my Jeep, they had a few people quit too that day I believe and then one resigned and one was sick. I believe he's the store manager his name is Dave, real cool guy, real helpful, real patient with me. And he was very professional but he was very caring and soft spoken. After I dropped it off he had called and asked if I could leave it because they had somebody else call in. I figured okay no biggie whatever as long as it gets done right? But he was still cool calm and Collective after all those people called in and quit. Never sounded or looked frustrated. It was just hey this is life it happens and I got to do what I got to do. But I saw all the reviews for the one in my town and they were terrible and this was after I dropped the Jeep off. So I was a little apprehensive to say the least lol. But I didn't get none of the negativity none of the bad work or attitude or anything else negative that everybody else was saying about that place. So I'm leaving them five stars and I just called them again to do an alignment on the same vehicle. So I'll definitely be using them again, especially if Dave is there
Domingo F.
Went to the firestone at 3620 East Colonial Dr in Orlando Florida and Paul Marlow manager of vehicle services gave honest and professional service so see him for anything with your car!Zd