customer
My Amantii Fireplace order was missing…
My Amantii Fireplace order was missing through an outside freight company and Fireplaces USA went above and beyond to correct the situation within 4 hours. They are sending me a new fireplace.

Shopping for a fireplace? Look no further than FireplacesUSA. We have the best selection of fireplaces online, with prices and delivery that can't be beat.
Fireplaces USA (fireplacesusa.com) has 163 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Decoration & Interior · San Jose, California
Excellent
Decoration & Interior · Los Angeles, California
Excellent

Decoration & Interior · Ontario, California
Excellent

Decoration & Interior · Agoura Hills, California
Excellent
Showing 105 reviews with 5 stars · Clear filters
customer
My Amantii Fireplace order was missing through an outside freight company and Fireplaces USA went above and beyond to correct the situation within 4 hours. They are sending me a new fireplace.
Nick C.
Great price and fast shipping. I trust Fireplaces USA!
Edgar A.
The customer service team is superb and outstanding in assisting the purchase from the time of order,sale and shipping and delivery all smooth and fast. Most importantly price is unbeaten with no sales tax, free shipping and additional discount even Amazon would not able to match. Highly recommended to anyone
Clark Z.
I bought the 100in side elite fireplace on January and finally our remodeling has done to i can upload my project picture. The fireplace is gorgeous and the services of fireplaces USA are awesome! They are so responsive and every time i sent email to inquire sth, they reply promptly.
Maggie
Great customer service and the product was delivered on time. The fireplace is stunning !!!
Natasha P.
Our recent experience with the fireplace order was nothing short of amazing. To our delight, the shipment arrived within just three days and in perfect condition with no damage. The customer service team also impressed us with their exceptional service. We are thrilled with our new fireplace and are sure it will bring warmth and comfort to our home for years to come.
Matt K.
Fireplaces USA is the only website that gave me confidence in product dimensions. We had very specific dimensions to fill our old fireplace with an electric insert. The item arrived in perfect condition and fit perfectly. I relied on other reviews for quality and we have been extremely happy with this purchase. I will only be purchasing from them again. Thank you!
Kirk J.
Jessica Malonga was very, very helpful and responsive every step of the way! She deserves a bonus in my opinion. Most employees only hear the about the irate customers and complaints. Make sure she is recognized please.