Firehouse SubsReviews of firehousesubs.com

Just had a sub from the Lexington, SC location. The biggest problem was that the bun was as hard as a rock. This definitely lowered the enjoyment of the sub.

I got the ‘large’ brisket and cheddar sub. It was mediocre at best. The sub is a skinny thing and 11”-12” for the ‘large’. The brisket shown on the menu board and many advertisements show thick juicy real brisket slices. What I was served was not like either but rather a paper thin sliced roast beef that had marbling throughout it unlike a real brisket which mostly has meat layer and a fat layer. The meat was more like a highly processed Arby’s type of beef with added artificial smoke flavoring (yuck). For $16 I could have had a much better sub from somewhere else like Jersey Mikes (real steak meat) or a Publix brisket sub. The thin slice of pickle spear doesn’t make up for what I received. I’m not a fan of the overpriced sub with dubious quality meat. I’m surprised anyone eats there.

I moved from Crawfordville to Monticello and in Crawfordville the manager Lewis always gave my puppy turkey and ham and was very generous about it. Part of the reason I went there was because he liked and was appreciative of my business and my Puppy today I went to Firehouse in Subs in Vineyard Tallahassee and the Manager(W/F have you said) charged me for a little bit of turkey and had it measured out. I think that stinks and I’m very offended and if you don’t take care of my puppy, I came here once before, and the Manager was a white female, blonde hair, slim and she had no problem giving my puppy some turkey without me measuring it out . I had also ordered a three bundle of cookies with my rewards points and when I got there, she said I could only do one cookie so I did one cookie with the rewards points and I purchased a bag of potato chips and two other cookies so I have two receipts. The second receipt is where she put the turkey for my puppy. I want Lewis I want Lewis. I want Lewis. I won’t come back to you Denise Andrews.

Visit was 5/29/2025; $40.00 total after tax and a charge called "food" of 3%; I paid cash. This was the Alpine restaurant in Grand Rapids MI. They forgot the dressing on one of the salads. I resent a 3% charge of whatever. The food is good, but the ham is not as good as it used to be. I tried their survey site; it was not working. I will think twice before going there again.

Firehouse Subs is great promoting their gift cards but think they will great at redeeming them. The Web site and app won't accept them but will take Google pay. Not all stores accept them, in fact not all stores accept any payment, you have to order from the web site or app. While the subs are good, the gift cards suck when redeeming, don't bother with them.