Finn + EmmaReviews of finnandemma.com

UPDATE: Had to threaten a little and call them out publicly on social media but I finally received a response and my item. Won’t be ordering again due to the hassle. They don’t ship in the amount of days their website states they do. Also had a million excuses. Sounds like I’m not the only one who has dealt with this issue. Just happy I don’t have to go through the hassle of reporting them and contacting the credit card company. I’ve contacted this company multiple times via email and phone regarding my recent order. I have not received a response. I have not received any updates on my order as promised in their order confirmation email. Not sure if this is a legit company. Will be looking into legal action if I don’t receive my order.

Best in Class I have been lurking Finn + Emma's instagram page since before I had kids. I bought my sister the play gym with her first baby 8 years ago! I just shopped for my baby shower and chose the entire site. The products are gorgeous and I received them all. The swing was a little delayed but I got it well before babe was born. The best part was - I used my sisters play gym. I bought a couple more toys for my little peanut that can hang on the gym and it is as good as new. Finn + Emma even shpped me a couple of the screws that were missing. They didn't have to do that but it was a nice touch.

When an issue occurred with the shipping of my order, Finn & Emma provided excellent customer service.

I also ordered the macrame swing on 9/18/23 and have yet to receive it. After I requested a cancellation and refund, I received a response on 10/13/23 stating it would be shipped in 7 days,. Well its now 3 weeks later and no swing! I am tired if being deceived by this company! Do not patronize them. There are plenty of bad reviews on Trust Pilot regarding the same issues. I wish I had read them before ordering. Do yourself a favor and scroll through the reviews.

The macramé swing looked so cute, so I ordered one 6 weeks ago. I never received it, poor customer service to my outreach, no follow up on order status. And they charged my card.

This was my first purchase from Finn & Emma and it succeeded all expectations. The material is buttery soft and fits great. Washes well, too!

SO cute and great quality! Highly recommend

I have bought from Finn + Emma at least 10 times in the last 2 years. Never disapointed.