Fine Rug Collection Reviews | Read Customer Reviews of finerugcollection.com

Fine Rug Collection Reviews | Read Customer Reviews of finerugcollection.com

Fine Rug Collection reviews

Showing 21 reviews with 4 stars · Clear filters

Sheila K.
Aug 17, 2024
Delivered in a timely manner .
Delivered in a timely manner . Colors are beautiful, Thought it would be a bit thicker though
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Denise T.
Mar 28, 2024
Lovely rug
Quick shipping, lovely rug!
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Sanmay B.
Jan 15, 2024
Great rug, great service
The purchasing process was very straightforward and smooth. The rug was delivered very nicely packaged and in a timely manner. The rug looks beautiful and with muted colors as described. However, a few patterns and straight lines along the longer side on one flank looks unfinished making the patterns asymmetric on two sides. I'm not sure whether to call it a defect or deliberately left like that for artistic purposes. This is why I'm giving the product and my experience a 4 star rating instead of a 5. Overall, the rug is beautiful and superbly crafted. I'd shop here again.
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Mark B.
Jan 8, 2024
delivered on time
delivered on time nice carpet
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Paul P.
Dec 3, 2023
Carpets were a great value
Carpets were a great value. Delivery was quick.
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Eliot G.
Dec 6, 2022
Easy free returns
Rug was not the color I was expecting, actual color was much darker than pictured, but staff were extremely helpful in facilitating a free return. Easy drop off at UPS store, and a refund was issued immediately upon return.
Response from Fine Rug CollectionDec 6, 2022
Hi Eliot, Thank you for bringing that to our attention. That is not the type of experience we want our customers to have. We put great importance on the quality of our products, services and the satisfaction of our customers. Someone from our team will be reaching out shortly.
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Jean W.
Nov 27, 2020
The clarity of the white/tan background…
The clarity of the white/tan background in the larger rug was not what I had expected -- still, it looks good under my upstairs dining table. The pale rug runner for the other room is almost as bright as shown in the advert.
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Manuel E.
Apr 28, 2020
I got the rug that I expected
I got the rug that I expected, very expedite.
Response from Fine Rug CollectionApr 28, 2020
Very nice to hear Manuel. Thank you for sharing this response through Trust Pilot and for purchase through FineRugCollection.com Consider emailing us a short testimonial with a picture of your rug in place and we will send you a $100 voucher to be used by You or a Friend on a future purchase. Send to [email protected] Very Best to you Manuel. Stay Healthy and Strong! The Design Team at Fine Rug Collection.
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