Nova A.
Co-Pilot is responding late. Its better to prepare your notes.
I tried using it for the first time earlier with my live interview but the Co-Pilot is taking too long to respond to the questions, luckily I already prepared my cheat sheet answers beforehand, I was expecting more from it but nah. Sorry but I need to have a refund on this. It's not worth it. I also tried cancelling and having a refund yet the CS team does not respond right away when I confirmed that I want a refund, they told me that I am still on the 3-day money back guarantee and you know what? They are delaying the responses so that I will not have my refund processed. Again, it's better to have your notes ready. For those who want to try just try the free version first, before paying unlike me who trusted and paid, and this is what I get.
Response from Final Round AIJan 7, 2026
Hello Raj, Thank you for sharing your feedback. We’re sincerely sorry that your first live interview experience with Final Round AI and the refund process did not meet your expectations. We understand how stressful this situation must have felt, particularly when you were relying on the Copilot feature and timely support. Copilot response speed can occasionally be affected by device performance or network conditions, and we are actively optimizing this to ensure real-time usability. Regarding refunds, all requests within our 3-day money-back guarantee are meant to receive proper human review and clear confirmation, and we regret that communication with you was not handled better. We would like to take ownership and investigate your case personally on priority. Please contact us at [email protected] with your registered email ID and the date you requested the refund so our senior support team can verify eligibility and provide a transparent resolution and payout timeline immediately. Thank you for the opportunity to make this right and to improve the experience going forward. — Team Final Round AI