Finally is your all-in-one accounting solution for managing your business finances, designed especially for small and medium-sized businesses. From bookkeeping and taxes to payroll, expense tracking, and corporate credit cards, everything you need is in one simple, easy-to-use platform.We take the hassle out of managing your finances, helping you stay organized, save time, and avoid expensive IRS penalties. With finally, you can stop juggling multiple tools and focus on growing your business with confidence.
finally (finally.com) has 317 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
finally.com
Website
finally.com
Category
IT & Communication
Location
Boca Raton, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 79% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Hello,
Thank you for your feedback! We’re glad to hear that our follow-ups and reminders were helpful. Your kind words mean a lot to us!
Best regards,
The Finally Team
FP
Fred P.
Finally.com Cost Me Sales, Sleep & Lots of Money
Finally.com Cost Me Sales, Sleep, and Nearly cost me $10,000 in IRS Late Fees
If you value your deadlines, your business, and your sanity, stay far away from Finally.com.
I hired them for bookkeeping, paying $2,950 over 7 months to get my 2024 books caught up and then maintain 2025. I clearly and repeatedly communicated that my 2024 bookkeeping had to be completed by August 8th, 2025 so I could review it over the weekend and meet my CPA’s absolute final deadline of August 11th. My CPA was sending me two emails and one text every day reminding me how critical this was which I also communicated to Finally. Finally.com assured me all along, never once hinting they’d miss the deadline until late in the afternoon on August 8th when they suddenly told me they wouldn’t have it ready. At that point, it was too late to find a backup. They essentially set me up to fail. Because of their failure, I had to cancel everything I had planned for the weekend, including four sales meetings (and sales) I lost entirely and I ended up staying up all night on Sunday to finish the QuickBooks P&L myself. I delivered it to my CPA on time, but at the cost of no sleep, lost business, and immense stress. The rep at Finally.com even suggested I just pay the over $10,000 in IRS late filing penalties and accept their work a week late. Unbelievable. After all that, I told them I’d still give them another chance if they refunded 70% of what I paid (since I ended up doing 70% of the work myself). They refused, offering only a single month refund, a slap in the face after the disaster they caused. If you’re considering Finally.com for bookkeeping, know this: they do not honor deadlines, they do not take responsibility when they fail, and they will try to get paid for work they didn’t do. My experience with them cost me money, time, and trust and I would never recommend them to any business owner who relies on accuracy and deadlines.
Response from finallyAug 15, 2025
Hi Fred,
We are truly sorry for the stress and frustration you’ve experienced. We understand how crucial it is to meet deadlines, especially when it comes to your CPA and tax filings.
We are fully committed to helping you meet your desired deadlines. To ensure we can do so as efficiently as possible, we kindly ask that you provide all necessary information and documents at the start of the process. If any information is received later, our team will need additional time to review and apply it, which could impact the final delivery date.
We value the opportunity to continue to assist you with your bookkeeping needs and are here to support you. Please let us know if there is anything we can do to help you.
Best regards,
The Finally Team
GC
Gerron C.
Jose is articulate
Jose is articulate, patient. & courteous. A pleasure to work with.
Response from finallyAug 15, 2025
Hi Gerron,
Thank you for sharing your feedback. We’re delighted to hear that working with Jose was such a positive experience and that his patience, courtesy, and clear communication stood out. We truly appreciate your kind words!
Best regards,
The Finally Team
SA
SadlerS
Absolutely amazing professionalism
Absolutely amazing professionalism and service provide! These guys are rock star at simplifying the complexities of accounting and bookkeeping. Highly recommend.
Response from finallyAug 15, 2025
Hi SadlerS,
Thank you so much for your fantastic feedback! We’re thrilled to hear that our team could simplify the complexities of accounting and bookkeeping for you. Your recommendation means a lot, and we’re so glad you had a rock-star experience with us!
Best regards,
The Finally Team
RC
Renata C. S.
Working with a Great Team-- Finally
Working with Samuel Aguirre was excellent. He was very knowledgeable and resourceful. His professionalism coupled with expertise makes me know my company is in great hands.
Response from finallyAug 15, 2025
Hi Renata,
Thank you for your kind words. We’re thrilled to hear that Samuel’s knowledge, resourcefulness, and professionalism gave you confidence in your company’s financials. We truly appreciate you sharing your experience!
Best regards,
The Finally Team
FB
fredricca B.
quick easy and got what i needed for an…
quick easy and got what i needed for an affordable price
Response from finallyAug 15, 2025
Hi Fredricca,
Thank you for your feedback! We’re glad to hear that the process was quick, easy, and provided exactly what you needed at an affordable price. We truly appreciate you sharing your experience!
Best regards,
The Finally Team
NI
Nick
Effortless Setup for My Law Practice
Getting the accounting set up for my new law practice felt overwhelming at first, but this team made it seamless. Their onboarding process was smooth and efficient, and they played a key role in organizing my financials right from the start. I’m confident in their expertise and excited about building a long-term partnership.
Response from finallyAug 15, 2025
Hi Nick,
Thank you for your wonderful feedback! We’re thrilled to hear that our team made setting up your accounting seamless and helped organize your financials from the start. We look forward to supporting you and building a long-term partnership as your law practice grows!
Best regards,
The Finally Team
KP
Kristin P.
The worst nightmare
The worst nightmare! DO NOT USE THIS COMPANY. Although the people were nice, the execution was just that… they killed my books. It caused me more work and more money. I eventually had to refuse to send them any of the info as they messed my books up! It took months for them to get it going, and then the results were disastrous.
Response from finallyAug 15, 2025
Hi Kristin,
Thank you for your feedback. We sincerely apologize for the issues you've experienced with your books and the frustration this has caused. This is not the standard of service we strive for, and we deeply regret that we fell short of your expectations.
We are committed to making this right. We would like to offer to review and make any adjustments needed to your books at no cost to you. Please let us know when you are available for a brief call so we can discuss the necessary steps to resolve this and get your bookkeeping back on track.
Best regards,
The Finally Team