FillerHouseReviews of fillerhouse.com

Easy to navigate webpage, fast shipping & excellent product. Until recently I would have given 5 stars but communication has not been the best most recently

I’ve been using filler house for a few years now. Their products are exceptional in both quality and price. In fact, superior to the U.S. Further, anytime I’ve had questions or issues with an order, customer service has been super quick with their response and more than willing to help. If you’re looking for amazing products at affordable prices, make this your number one stop!

Everything was delivered quickly

FillerHouse has great products, great prices, and timely shipping. I have had a great experience!

I placed my order on 4/23 the order was shipped as normal. After a few days of being in Oakland, CA the transit update featured a “❗️Delivery Update” status. After looking this up it means either weather preventing the package from arriving or something wrong with the package (ie confiscated) I reached out to Jivo at Fillerhouse. They told me to reach out to FedEx, and they did the same. After no progress, on 5/1 I asked for replacements to be shipped out given that it was clear this would not self resolve and even if it did my packet was heat sensitive and I paid additional for ice packs. Jivo advised unless there is a return tracking number they are not willing to do this. On May 6 I advised how upsetting it was that I didn’t have my products for a needed event, but more so how infuriating it was that they did nothing to resolve the issue and asked for a refund, I got no response. It is now almost 3 weeks later and they still have my money, without me having my order in hand or even one on the way.

I love ordering from filler house. I really enjoy the large selection of threads available and also the prices are extremely competitive. My orders are always packaged, perfect and delivered promptly.

I was reluctant to buy cosmetic supplies from overseas bc of customs etc etc… anything I could be worried about and I had a lot A LOT of questions. Jivo is by far one of THE best people/customer service reps/managers I have ever worked with. Jivo’s patience was stellar. I understood what I was buying, reassured me about shipping, followed up with me. FillerHouse is the only cosmetic & skincare company I order from. The bees knees. And one more thing: the sales are phenomenal.

Great communication and easy to order. Very fast shipment and delivery.