FillerHouseReviews of fillerhouse.com

The products are amazing and great quality! However, I have issues with two thing. Descriptions and payment. Descriptions of products are not always very clear or how to use it, even benefits of my skin. I usually go back to NK and ask a friend or Google it. Payment is such a hassle that many times I have place items in an order and struggled so much to make a payment that my 7 days have passed and order is gone. I have missed a great sale OR here is a good one, I paid the wrong company. That’s the kind of luck I have. Just take cards or PayPal, CashApp and make my life easy.

I am still trying to figure out the wire transfer setup and would love to hear from anyone on how to do that. M

Caution! Long story short- false product advertising, refunds are almost impossible to get, otherwise fast shipping and genuine products. Purchased $370 worth of products, was informed that they don't have Facetem $241 worth it in stock.( I highly doubt it was in stock in first place, since then removed from their website). I must stress FillerHouse did shipped the remainder of my order promptly, without a hinge and I'm happy about that. However, refund is totally different story, after back and forth emailing for almost 3 weeks. I just gave up and agreed to take Rejuran by pharmaresearch product instead of it. Well, I just got a package with Rejuran healer which looks completely different from the one advertised on a website. There are two different products on market. One is EU approved medical device and the other one is NOT. I'm still puzzled if two are made by the same company or not or held to the same brand standards...They appear very similar even to the logo, yet they are two different products.. Bottom line-double check if the products are in stock and indeed the ones that you looking for, only then wire the money. Update June 28: FillerHouse reached out regarding Rejuran, saying that it's the same product, but manufacturer changed the packaging. It is simply untrue, on official pharmaresearch website for Rejuran manufacture, it reads this: " Dear customer, We would like to hearby notify you: REJURAN and REJURAN HEALER are different brand names. REJURAN : Medical Device REJURAN HEALER: Cosmetic Brand Please realize these differences and avoid making a mistake. Thank you, PharmaResearch Co., Ltd."

FULL REVIEW! I bought from a few of these overseas companies to test many things about the company as well as the products..... no company had any knowledge that I was reviewing them. Let me get the most important out of the way, Fillerhouse is NOT a scam, they are a real company selling real items which in turn making it possible that those around the world and us Americans can have the same cosmetic things that only the rich in our country can have due to ridiculous over priced doctors! PAYMENT: I was able to pay easily through PayPal with no issues. Fillerhouse actually offers many options for payments which is nice as other companies do not. SHIPPING: Fillerhouse does attempt to hide their actual location by claiming on their website that they are based in California USA, however they are actually in South Korea and ship all shipments from South Korea. Im unsure why they do this as SK is an honest country leading the way in skincare around the world. Fillerhouse charges $38 to ship but offers free shipping over $400 comparable to Vianacare and Glamderma, Acecoms does not offer free shipping. I was shocked to see an email the next day saying they had shipped as it was a larger order. The box was in perfect condition, all items were appropriately shipped and safe. Even with a one day delay in Transit due to FedEx overload, I still received my items within 4 days of placing my order, VERY FAST! The fastest shipping of all the companies I reviewed! In comparison Vianacare took 15 days. CUSTOMER SERVICE: Fillerhouse has a system on their website to ask questions however they do not respond to it which is sad cause its a great feature......if it worked. I was not able to get one item cause I couldn't get them to respond with the ingredients. However, I found out later that if u email them through info.fillerhouse under "contact" they do respond, so I would suggest using that method. In comparison Acecoms also responds fast to emails but Vianacare took a week to respond to questions a few different times. PRODUCTS/PRICES: They have a larger range of selection which is great! Prices are much better and are comparable to Acecosm however Fillerhouse offers free shipping. I also noticed when comparing expiration dates with other companies that fillerhouse items have much longer expiration dates, most items don't expire until 2024. They did send the wrong size cannulas which is not abnormal as they sometimes substitute if they are out of stock so they don't hold up ur order and normally I don't mind however this time I needed that specific smaller size, fillerhouse responded within hours informing me they will ship them next week when back in stock. When u place a bigger order its possible something could be wrong but Im actually glad this happened as its important to see what companies will do when things do go wrong an they handled it perfectly.......at first!! However, they asked me if I wanted to add more items to my order an they would ship free with the cannulas, this took weeks and later told me that they no longer make that size cannula which is not true but we agreed on another size. After the rep finally got the invoice correct, I paid an they shipped but once again sent the wrong size cannulas and this time a package of threads were missing also, I just let the cannulas go, at first they wanted to refund me the threads but they finally agreed to send them. They for sure need a system in place to double check packages before they ship. My package is now in Japan, not sure why or when I'll get it. CONCLUSION: Prices an selections are better at Fillerhouse, they sent me 2 free sheet mask, easy payment options, everything I bought was shipped safely and FAST, expiration dates indicate 3-4 years, customer service was extremely fast and clearly willing to help although the website feature doesn't work an they don't respond as fast when u have an issue. Incorrect or missing products in ur order is for sure an issue with Fillerhouse but they were willing to help. I have not yet reviewed the products an plan to do comparisons between them and other companies. Fillerhouse for sure is a great company that I will attempt to buy from again but missing items is a huge deal which shouldn't take weeks to remedy.

Who has ever had problems with payments? I first paid by card, but a few days ago they told me: “We are in Korea; we do not have access for the online payment system for now. We have several options to pay TransferWise, PayPal and western union. ” And they want me NOT❌ mention any product name on my references for payment