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FIJI VACATIONS/ FIJI TRAVEL (fijivacations.com) has 238 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Activities & Tours · Berkeley, California
Excellent
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Activities & Tours · santa monica, California
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238 approved reviews, newest moderated first
marc W.
Thanks for helping me book the wakaya club, fiji air, the day room, etc. all pretty darn great, but one thing: I would appreciate more care in booking connecting flights, initially we had a 5 hour layover in LA but when I pointed it out you did find us a better flight.
Julie T.
Melissa knows Fiji very well and has recommended 5 different amazing experiences for us over the years. Every detail is taken care of once arriving in Nadi and her staff is amazing. Fiji is like no other place on earth .. its beauty, its purity its people… thank you Melissa for creating these incredible experiences for us
ELMER K.
Fijivacations recommended two resorts based on our pre trip requests. The first resort suggested met all our requests and was excellent. The second stay was at a resort that was poorly maintained, had poor service and barely met half our requests. We ended up leaving the resort on the third day out of a planned seven day stay. We will not rely on this agency for future travel plans
Response from FIJI VACATIONS/ FIJI TRAVELApr 25, 2026
Karen, thank you for taking the time to share your feedback. We are truly sorry that your experience at The Remote Resort did not meet expectations, especially after such a wonderful stay at Coconut Beach Resort. When you reached out during your trip, we responded immediately and offered alternative solutions, including moving you to another property, because we genuinely wanted to help improve the remainder of your holiday. Unfortunately, while we carefully curate and recommend resorts based on our clients’ preferences and firsthand knowledge, we cannot directly control a resort’s day-to-day operations, staffing, maintenance, or service levels. It is also important to note that The Remote Resort has historically received overwhelmingly positive feedback from many travelers, which is why we had confidence in recommending it. That said, we absolutely take your comments seriously and have addressed your concerns directly with the resort ownership. For clarity, your stay was shortened by two days rather than the majority of the reservation, and the resort did work with you directly regarding compensation for the unused portion of your stay. We appreciated that they attempted to address the situation once concerns were raised. I was also able to get Fiji Airways to waive the change fees of $170 per ticket and the difference in fare. We are especially disappointed to hear that this experience impacted your trust in us for future travel planning, particularly after successfully matching you with a first resort that you loved. We always strive to create exceptional Fiji experiences for our clients and are genuinely sorry this portion of your trip fell short. We do wish you all the best and appreciate the opportunity to have assisted with your Fiji travels.
mark S.
Melissa’s knowledge was priceless. First trip to Fiji
Ann H.
Melissa and her team are great! She helped me plan the perfect vacation, and made it so easy. I will definitely be using them again for future trips!
Valerie C.
Melissa is amazing! I told her what I was trying to accomplish for our family vacation and she made it happen and with such ease. I feel no stress and just excitement for our trip!
customer
The Yatule resort and staff was fantastic but the agent lacked communication. The resort didn’t have all of our information and we were left in the dark as far as a timeline and having all the information we needed for a successful trip
Melissa A.
Loved working with Melissa and her team on our dream vacation. They were so responsive, helpful and knowledgable to help plan our trip and can't wait to use them again!