Fetpak, Inc.Reviews of fetpak.com

Shipment of my order was quick - but unfortunately not the merchandise I ordered. Nice man tells me no refund until they receive the original items back; "that's just policy". Then I get notification that the refund does not match the original charge. No explanation - just this is what you get back. The mistake in shipping the wrong merchandise was not mine..Shipment was paid for by credit card so they had their money immediately. Yet I did not get a full refund. THIS CUSTOMER IS NOT HAPPY WITH THE POLICY. Even if it is the "small shipment charge", I should not have to pay that twice due to your error.

Excellent products, I will purchase again.

We ordered display pieces to use for a big festival. Unfortunately, the post office delivered the package to the wrong city and by the time it was sent to us, it arrived after our event. I called Fetpak when I tracked the package and realized what had happened but they were unable to help us. This is the first time I have ever had any problems with an order and it was really the fault of the post office.

I ordered the premium mahagony gift box. I like the fact that there was no minimum amount to order, unlike other company that have minimum order of 12 or more. I just need one necklace box, and bracelet box. My order was shipped promptly and well packaged. The only thing that I disliked about the box was the interior. It looked like the inside of a coffin, and the insert made of vinyl. I was intending to change it before I ordered, to match my gift. Overall, the gift box made my handcrafted more special. I will order again from Fetpak.

This was my first order with Fetpak. The order was correct, packaged well with no damage, and was here in a couple of days. I will be ordering again in the future.

We recently purchased the flock boxes. 4 fell apart on opening them up and the others are rapidly following. I like Fetpak as a company generally but this product needs looking at. We buy their magnetic boxes which are fantastic. This last purchase was just a waste of money

Fetpak, Just received my order for boxes to put jewelry in and give for gifts. They are perfect. I ordered a dozen ring boxes, two bracelet boxes and two watch boxes in the black velvet. They were packed very nicely to prevent damage during shipping and they arrived in perfect shape. I know who I will order from in the future when I need any more boxes . Thank you Fetpak for great service, great prices. and great products. Sincerely, Dottie O

My recent order on price tags was short an average of 30 tags of the 5 boxes I counted. My order was for 50 boxes. I was told by the Fetpak phone rep that they weight the boxes. Why would they weight them when I am buying an item that is sold by count and not by weight?