FedexReviews of fedex.company

A friend left their meds at my house so I paid for early morning next day/early overnight service (not cheap) to send them back. The FedEx shipment was received by my friend over 24 hours late??! And now FedEx is apparently using COVID as an excuse to not stand by their guarantee and there's no way to get your money back or even request a discount. All online or phone inquiries I've made either dead-end in a no longer active page or ask for information I don't have (there's no store number on my receipt). I have to assume that they planned on delivering my package late all along, but they LIED and charged for overnight service then made it impossible to complain directly to them. FedEx, you have one job. This is messed up.

If I could give my most recent experience with Fedex 0 stars I would. I paid a lot of money to get my phone overnight shipped to me. Took much longer than promised and then when i called customer service they told me there was nothing they could do. They have no money back guarantee, which had that been made clear when I chose to use their service, I would have never chosen to use them. I could have walked the distance faster than they delivered this to me. TERRIBLE customer service. If I am paying for overnight shipping, I should be able to expect that I am going to get that service. Wouldn't recommend to anyone.

Terrible service from Fedex. We shipped a package from USA to Dubai on 18th February 2021 and still did not receive it in Dubai and four weeks have gone by. Fedex are using the excuse that they have a backlog due to bad weather which is clearly false information as the weather have been clear for the past 3 weeks and they only had some snow in mid-February. Use DHL instead as they have no delays. Fedex are a real let down

Did not deliver on original estimated delivery date, and ever since the estimated delivery has been 'pending'. When I called, I was either hung up on, kept on hold for hours, or did not get through. When I finally did get through I was told my package had been lost, and hopefully it will show up. Woeful, appalling, shocking. I hope I never have to depend on this service again. Poor delivery service and poor customer service.

Bag of #hit... That's what best describes the service this company provides. Unreliable as #uck...

TRACKING NUMBER: 784267049914 THE FEDEX DRIVER ON TODAY DELIVERED MY PACKAGE AT ABOUT 1:20-1:30 P.M A WOMAN DRIVER BLACK... JUST FOR DESCRIPTION PURPOSES. POKED THROUGH MY ENVELOPE REMOVED MY CONTENTS THEN DELIVERED ME AN EMPTY PACKAGE. SHE RUINED MY DAY AS WELL MY SON'S DAY. THE ITEMS CONTAINED WITHIN WERE FOR MY 10 YEAR OLD TO HANG HIS WALL ART. MANY OF FEDEX DRIVERS ARE THIEVES AND OFTEN BEHAVE CRIMINALLY. IN THE NEW ORLEANS AREA NEW ORLEANS EAST TO BE EXACT 70126 ZIP CODE I DON'T UNDERSTAND HOW A SIT ON YOUR BUTT JOB UNDER COOL A.C, WARM HEAT AND WITH PAY.. CAN ENCOURAGE SUCH UNGRATEFUL AND UNAPPRECIATION FOR THE OPPORTUNITY THAT HAS BEEN GIVEN. I SURE HOPE SHE LOSE HER JOB BECAUSE SHE DOES NOT DESERVE IT. ON LAST WEEK THE SAME LADY DELIVERED A PACKAGE TO ME WHICH REQUIRED MY SIGNING. TRACKING NUMBER: 978574588959 WELL... SHE NEVER ALLOWED ME TO SIGN FOR IT. SHE ONLY ASKED MY NAME AND TOLD ME SHE COULD SIGN. I KNEW AT THAT MOMENT WHAT SHE WAS CAPABLE OF. EMPLOYERS ARE LOOKING OVER APPLICANTS WHO WILL NEVER RECEIVE A CHANCE FOR THE REASON OF BEING LOOKED OVER. MOST EMPLOYEES DID NOT ATTAIN THE JOB BY MEETING REQUIREMENTS BUT BECAUSE OF SOMEONE THEY KNEW. THE SAME SOMEONE WHO HELPED THEM GET ON THE JOB HELPS THEM TO STAY AFTER TONS OF COMPLAINTS. PLEASE START A NEW HIRE.

worst company ever

Their delivery driver rolled my 100 lb box off the back of his truck and then several flights of stairs to my unit. I paid $220 for the item (vintage metal drawers) and $228 for shipping. The sender paid $69 to insure it. Their driver damaged it. Despite me witnessing his laziness and the damage corresponding with damage to the item AND it being insured, they closed my claim. It took over a month and much frustration to simply get them to do the right thing and honor their insurance. I still have not received an apology, but I was told my payment is finally on its way.